At Volvo, the guiding principle behind everything we do is safety. From the manufacture of Volvo vehicles, parts and accessories, to servicing, warranties and the Volvo Roadside Assistance Program, your peace of mind is always our first concern.
Before the three year warranty ends on your vehicle, Volvo offers a number of options which can minimise the expense of maintaining your Volvo to the highest possible standards and ensuring continued trouble free motoring and better resale value when you replace it with another Volvo.
After the initial new car warranty period has expired, you can continue to enjoy 'new' car peace of mind and 24 hours Roadside Assistance by purchasing an Extended Warranty Policy. You can choose from one or two year coverage with unlimited kilometres.
In order to take advantage of this offer, the Extended Warranty Policy must be purchased prior to your new car warranty expiring.
What the Warranty Covers
In general terms the warranty covers mechanical failure due to manufacturing or material failure. While it cannot be claimed to be a 'new' car warranty it is in many ways very similar.
As with new car warranty, service and maintenance should be carried out by an Authorised Volvo Retailer.
This warranty does not affect any of your statutory rights. It is most important that you understand what is covered by the warranty and what is not. For that purpose, the list of items covered and the list of exceptions follow:
All internal engine parts, including: rear engine seal, piston, piston rings, piston pins, crankshaft and main bearings, connecting rods and rod bearings, camshaft and camshaft bearings, timing chain or timing gear, intake and exhaust valves, valve springs, guides, oil pump, rocker arms, rocker arm shafts, cylinder heads and E.G.R. valve.
The engine block and cylinder liners are also covered if mechanical breakdown or failure was caused by the above listed parts.
Overdrive unit and all internal parts, including clutch plates in auto transmission, clutch slave cylinder, manual gearshift mechanism, clutch pedal mechanism, but excluding oil seals, clutch plates on manual transmission and gaskets.
The steering gear housing and all internal parts, power steering pumps, valve body, piston and rack, steering column mechanism, power steering reservoir.
Master cylinder, vacuum assisted booster, vacuum pump, wheel cylinders, hydraulic lines and fittings and disk brake calipers, handbrake mechanism and brake pedal mechanism, ABS computer, hydraulic modulator, wheel sensors, pedal position sensor, proportioning valve, traction control.
Water pump housing and internal parts, pulley, cooling fan, cooling fan motor and radiator. Excludes hoses.
Compressor, condenser and evaporator, blower fan, magnetic clutch, programmer, mixer flaps motors, temperature sensors, pressostats, heater core.
DRIVE AXLE HOUSING
Including all internal parts, propeller shaft, universal joints, pinion oil seal, axle shaft oil seals, C.V. joints.
Power window motors and mechanism, electronic dashboard, genuine Volvo cruise control, alternator, voltage regulator, wiper motors, wiring harness, switches, starter motor, sender unit, central locking, horn, windscreen washer motor, relays and dash instruments.
ENGINE MANAGEMENT SYSTEMS
Fuel pumps, air flow sensor/meter, air mass meter, ignition control unit, injection control unit, engine speed sensors, knock sensors, temperature sensors, ignition coal, hall sensors, pressure regulator, injectors (not including service), turbochargers and waste gate valve, factory immobiliser.
Radio, speakers, amplifier equaliser as supplied and fitted by Volvo, CD player/stacker, antenna motor (mast damage not warrantable).
GENUINE VOLVO ACCESSORIES/FACTORY OPTIONS
Other genuine accessories and factory options supplied and fitted by Volvo.
SRS - SUPPLEMENTARY RESTRAINING SYSTEM
Airbags, crash sensor, contact reel, Inflatable Curtain (IC), pre-tensioners and SIPS air bag, WHIPS.
Please note: Seals and gaskets are included only when required in connection with the replacement or repair of covered components.
VOLVO ROADSIDE ASSISTANCE
Volvo Roadside Assistance offers reliable and secure roadside assistance for you and your vehicle 24 hours a day, 365 days a year, anywhere in Australia.
Volvo Roadside Assistance covers most levels of emergency, whether mechanical or non-mechanical related incident e.g. run out of fuel, locked keys in car, flat battery or flat tyre.
Other benefits in the event of an emergency may include
* Emergency fuel
* Car rental
* Urgent message relay
* Towing and transportation
* Personal assistance
What the Warranty Does Not Cover
Repairs required as a result of damage or malfunction caused by a lack of required maintenance services or servicing not in accordance with the manufacturer's guidelines, accidents, misuse, negligence or mechanical alterations not to manufacturer's specifications.
The replacement of maintenance items such as lubricants, coolants, thermostats, hoses, clamps, belts, spark plugs, shock absorbers, air, oil or fuel filters, clutches, clutch lining, pilot bearings or throwout bearings, wheel hubs and bearings, brake lining, pads, drums or disc, mufflers or tailpipes, catalytic converter, engine mountings and bushings, and suspension components. Cleaning or adjusting of component is excluded.
Any damage caused by loss of engine oil, lubricants, antifreeze, refrigerants not immediately replaced or mechanical failure caused by over heating.
Any vehicle on which the odometer has been altered and the vehicle odometer accuracy cannot be readily determined.
Loss of time, inconvenience, loss of use of vehicle or other consequential damages, including loss, damage or injury to persons or property resulting from failure of any of the parts of the described vehicle, the repair or replacement of which are covered in the terms and conditions of this warranty.
ITEMS SUBJECT TO WEAR AND TEAR
This warranty excludes wheels, tyres or tubes, glass, body paint, interior or exterior trims, upholstery, batteries and items subject to wear and tear.
HAULING OTHER VEHICLES
Repairs required as a result of hauling trailers or caravans in excess of rated capacity, or hauling trailers or caravans without suitable equipment or the failure to follow the requirements for vehicles used to pull trailers or caravans outlined in the manufacturer's operator's manual.
TESTED AND CERTIFIED
Vehicles that have not been tested and certified by Approved Used Volvo Check System.
Any mechanical breakdown or failure caused by or resulting from accidental means including but not limited to wear and tear, damage by collision or upset, falling missiles or objects, firm theft, larceny, explosion, lightning, earthquake, windstorm, hail, water, flood, malicious mischief, vandalism, riot or civil commotion, declared or undeclared war or any act thereof, and any other impairment not resultant from normal use of the covered parts.
WEAR AND TEAR
Wear and tear, meaning a gradual deterioration of covered parts through normal operation of the subject vehicle without such deterioration having resulted in a defect, failure or mechanical breakdown on a covered part or parts.
Any liability of whatsoever nature directly or indirectly caused by or contributed by or arising from ionising radiators or contamination by any radio-activity.
Any vehicle which (i) has been modified from the manufacturer's original specification; (ii) is or has been engaged in racing, trial, or speed tests; (iii) is used for the conveyance of passengers for hire or reward; (iv) is used for driver instruction, hire or reward; (v) is used by commercial car rental firms; (vi) has been deemed to be uneconomical repair or total loss by any insurance company.
WHO EXACTLY IS COVERED?
The vehicle covered under this policy is as per the Volvo Warranty options Policy Form. When the vehicle is traded or sold to a Motor Vehicle retailer or Wholesaler the warranty is voided. Volvo Car Australia Pty Ltd will acknowledge transfer of the warranty from private owner to private owner. This warranty will only be honoured when purchased through the Authorised Volvo Retailer Network and not a third party reseller.
WHAT IS THE TERM OF THE WARRANTY?
Warranty term means the period of time between the warranty commencement date and the warranty completion date inclusive. This is indicated inside the booklet. This warranty is not transferable, or refundable. There is no kilometre limit during the warranty period.
THIS WARRANTY IS UNDERWRITTEN BY VOLVO CAR AUSTRALIA PTY LTD