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NEWS

IMPORTANT RECALL ACTION NOTICE FOR REPAIR OF COOLANT –
VOLVO 1.6L ENGINE

This recall is related to Volvo V40, V40CC, S60 and V60 equipped with 1.6L petrol engine (model year 2011-2015), of which around 173 cars are involved in Hong Kong. Volvo Cars investigations have identified a weakness in the engine warm-up during certain driving and climate conditions, such as high acceleration or engine load immediately after cold start, specifically in cold climate. As a result, this might create a small leakage of coolant fluid from the engine which will be displayed as a warning message. In the worst-case scenario, this may result in oil seepage.

And now, Volvo Cars is in contact with suppliers to ensure that there are sufficient spare parts, while Volvo Cars Hong Kong will notify the affected car owners by phone and written contact on the recall arrangements, and follow the factory guidelines in the service checking. Volvo Cars has always been committed to be “human-centric". No injuries have been reported so far, but we still recommend Volvo owners to contact our Service Center at 2927 3399 or email to wmhk.aftersales@wearnes.hk if you have any enquiries.

有關VOLVO 1.6L ENGIN型號須召回
解決冷卻液洩漏安全問題最新通知

是次召回與Volvo V40、V40CC、S60及V60 1.6L汽油引擎 (型號年份2011至2015)有關,當中香港涉及約173部汽車。Volvo Cars發現該年份型號之車輛於冬天或較冷天氣情況下,啟動引擎後於暖車階段急加速或引擎負荷下行駛時,可能導致引擎滲出冷卻水而造成警告燈亮起,在最壞的情況下,可能會導致機油洩漏。

目前,Volvo Cars廠方正在與供應商聯絡,確保有足夠的零件供應,稍後Volvo Cars Hong Kong將會以電話及書面陸續聯絡並通知車主有關召回安排,並按照廠方指引進行跟進。Volvo Cars一直堅守「以人為本」的宗旨,至今雖未收到相關意外個案,我們依然建議各Volvo車主如有任何查詢或疑問,歡迎於辦公時間內致電維修中心熱線2927 3399或電郵至 wmhk.aftersales@wearnes.hk