Quality

For Volvo Cars, our heritage is one of our most important assets. Volvos founders, Assar Gabrielsson and Gustaf Larson, established at a very early stage back in 1927 Quality as being one of the cornerstones that the company’s operations, products and behaviour should be based upon. That has been our focus ever since.

Quality is simply a fundamental principle for everything we do at Volvo Cars. We have a long history of reliability and a commitment to quality and customer satisfaction. The objective is clear: Volvo Cars shall achieve top level customer satisfaction with premium products and services with an excellent quality culture consisting of pride and passion with focus on customer needs.

We work continuously with focus to raise the quality of the company´s products and processes, both internally and externally. The aim is to reach excellence in customer satisfaction. To achieve this, we must have customer satisfaction rooted in all decision making processes, established capable and manageable quality structures and processes as well as constant customer satisfaction awareness in our co-workers everyday work.

Our employee’s work environment is based on precision, craftsmanship and attention to detail which will guarantee customer satisfaction and even further enhance the experience of the Volvo brand.

We make things right.