Service AdvisorVolvo Retailers need team members who can take pride in bringing Volvo’s brand values to life, and make people valued and respected while maximising business opportunities.
Volvo Service Advisors have a passion for providing excellent customer service and delivering a great ownership experience.
As a Volvo Service Advisor, you are working in a fast moving environment, supporting both the technical team and Volvo customers. You need to have an understanding of both the vehicle and customer needs, interpreting customer instructions and being able to pass this information through to the technicians effectively. You will give advice to customers on work required on their Volvo, and sell additional products and services where appropriate.
Volvo retailers offer plenty of opportunity for personal development - through the Volvo Cars Performance Academy, in the form of e-learning, online and instructor led courses, all leading to ongoing certifications and qualifications.