Cars
Buy
Discover Volvo

Volvo Cars Retailer Careers

Service Advisor

Service Advisor

At Volvo Cars, we believe the key to providing a truly rewarding workshop experience is communication. Because only by listening and talking to our customers can we provide the advice, support and expertise they need. 
As a Volvo Service Advisor you will support both our technical team and our customers by maintaining a clear line of communication between the workshop and the showroom. You will be capable of interpreting customer instructions and passing the information clearly and effectively to the technicians. For this, a clear understanding of both the needs of the car and the needs of the customer is essential. You will also have the technical knowledge to offer customers advice relating to their car, and the customer service skills required to sell additional products and services where appropriate.
As a Volvo Service Advisor, you will have the pleasure of working in our new, Scandinavian-inspired dealerships. Uniquely designed to give our customers an authentic feel for the Volvo brand, our new dealerships also provide a modern, efficient working environment.
As a Volvo Service Advisor you will have the opportunity to develop your skills and increase your knowledge. You will have access to the Volvo Cars Performance Academy, which includes e-learning courses, webinars and instructor-led courses at our state-of-the-art Training & Development Centre. 
Volvo Role Certification ensures all employees at Volvo Retailers have the opportunity to keep up to date with the latest products, technologies and systems – and are recognised for their achievements. Because at Volvo cars, we believe in people.