I am writing to express my thanks to your staff when, on holiday in Suffolk i had a problem with my old Volvo V70 when the door over the petrol cap became locked and immovable. I arrived on your premises last week, and explained the problem to reception desk. Immediately a mechanic came out to the forecourt and diagnosed the problem and explained it very clearly. He was most helpful and i thank him.
He then passed us back to the reception where an appointment was made for the work by on Thursday and Daniel arranged a life to Ipswich center and told us which bus to get for the return and also provided some very useful information about Ipswich and the area - all of this helped us to enjoy our holiday which could have been messed up. Volvo's cannot go very far without petrol! Excellent and outstanding service so again, many thanks to Daniel and other contributors!
Firstly I want to thank you for all your help and effort Carl, it’s been a pleasure buying the car from you and we are already recommending our friends. You have given us first class service, please do pass this on to your senior management as it’s very important for them to see and understand the quality of Staff they are lucky to have.
I just wanted to thank you for your help and professionalism in dealing with my car. I am delighted with it and am grateful to you for sorting it out.