First awarded the accolade in 2014, Ipswich-based Donald’s Garage has again scooped a Volvo Regional Dealer of the Year award, acknowledging the dealership as one of the top performers in the UK.
Currently located on West End Road, Donald’s Regional Dealer of the Year 2016 accolade was determined using key performance indicators from a variety of measures including new car sales, used car sales, parts and accessories sales and customer satisfaction.
The award comes as Donald’s recently announced its plans to build a flagship Volvo outlet, in one of Ipswich’s most sought-after retail parks. Scheduled to open early 2018, the dealership at Futura Park, Nacton, will be the region’s first state-of-the-art dealership, designed to meet the specifications of Volvo’s ‘Retail Experience’ standard.
The Volvo Retail Experience concept is a showcase for the brand’s Scandinavian design philosophy and, like its cars, effortlessly combines a cool and stylish exterior with a warm and welcoming interior.
Daniel Le Cocq, Donald’s general manager, commented on the win: “This is a fantastic achievement for the entire team who work incredibly hard to deliver high levels of service to our customers. As an all-round measurement of the business, the award underlines how important all roles are within the dealership. Everyone here works together as a team to continually meet our customer’s requirements so we’re naturally delighted to be recognised for our efforts,”
Jon Wakefield, managing director, Volvo Car UK said: “It’s hugely rewarding for us to be able to acknowledge the stand-out performers within our dealer network throughout the year as part of the Dealer of the Year challenge. The winning dealerships have all demonstrated outstanding levels of service and commitment to their customers on behalf of Volvo, and I hope they take great pride in their awards.”
To mark the launch of Volvo’s new S90 and V90 models, Ipswich-based dealership, Donalds Volvo, hosted an inspirational ‘Ninety Mins’ free presentation evening on Thursday 27th October, with special guest speakers for its customers and the general public.
Lasting for 90 minutes at Donald’s West End Road dealership, the evening played host to presentations from Olympic gold medallist Hannah Mills and former Ipswich Town stars, Simon Milton and Alan Lee
Graham Walker, an expert in leadership and personal development, hosted the first session of the evening. Then, kicking-off with a talk about their experiences as professional footballers and an insight into management side of the game, both Simon Milton and Alan Lee talked about the life of a club player as well as ‘how to choose a winning team’.
Going for gold at the Olympic Games requires determination and dedication toward a discipline. British Sailor, Hannah Mills, shared her experience with the audience on what it takes to become an Olympian and how she achieved gold for Team GB at Rio, along with Saskia Clark, in the Women’s 470 class sailing event.
Benjamin Grant, Donalds’ Group Marketing Manager, commented: “Volvo has been the vehicle partner of the British Sailing Team since 2009, so it’s a pleasure when we’re able to spend time with our customers and some of the greatest sailing talent in the UK – especially when they are Olympic gold medallists! Having Hannah at the dealership alongside Alan, Simon and Graham is a great way of demonstrating our dedication as a business to the local community.”
The stylish and versatile Volvo V90 and the S90 premium saloon are the latest models to be added to the premium car maker’s top-of-the-line 90 series, sitting alongside the award-winning XC90 SUV. Built on Volvo’s all-new in-house designed chassis, the S90 and V90 models benefit from Volvo’s ground-breaking Drive-E engines. Like the popular XC90 before them, they also feature the new face of Volvo, including ‘Thor’s hammer’ T-shaped LED headlights that make them instantly recognisable to other motorists.