I believe in the integrity, and skill of their staff, their Engineers; They are amenable to discussion of invoice in a relaxed manner. A nice firm, friendly staff, and helpful.
Have been a customer for many years and as usual a good quality service. I was kept fully informed of all work necessary and car was returned spotless. Very pleased.
I came to Sentinel from Braydons, who have sadly gone. I am glad to find an able replacement, though, and I was impressed with all the extras on the service. I didn't know in advance about the roadside assistance and had just that afternoon bought a year's cover! I will have to cancel it.... I also didn't know about the courtesy car (I got the bus, no hardship). But it was a lovely surprise to find it clean! I've been remiss in that department. And they found my lost glove, a bonus. About money, I always expect a decent service to be expensive, and they did keep me informed about the cost. As I'd only bought the car a year ago it was disappointing, but not their fault. Anyway, I'm glad to be in safe hands again, though I will miss Braydons, a landmark gone for ever (sob). I hope they remembered to give me my £50 off, I forgot to ask....