For assistance with PC related problems, for example VIDA install and registration issues, you can contact the Volvo Cars IT Helpdesk on 01628 422344.
As from 1st March 2009, there will be a single payment option:
- This is a £300 annual IT support charge (plus VAT)
If your site hasn't already subscribed to the annual charge, then the Helpdesk will ask you to provide details for invoicing purposes.
Independent Repairers not entering into this support agreement, cannot expect IT support.
The IT Helpdesk service is available 08:00 to 17:30 Monday to Friday excluding Bank Holidays.
Notes: Volvo Cars IT reserve the right to change the charging structure and costs at any time.
Vida Diagnostic Equipment
Please go to this site: http://vccs.volvocars.se/wsguide/