How do I receive the Mobility by Volvo Program Claim Form?
Either the customer or Volvo retailer may obtain a Claim Form by contacting the Mobility by Volvo Center at 1-800-803-5222 or TTY 1-800-833-0312.
What is the time period of the Mobility by Volvo program and which vehicles are eligible?
The current program is in effect from January 3, 2008 through January 5, 2009, and includes new Volvo vehicles* purchased from an authorized U.S. Volvo retailer.
How soon after I purchase my new Volvo do I have to complete the adaptive equipment installation?
Eligible new Volvo vehicles must be upfitted with approved adaptive equipment or alert hearing devices and claims must be submitted within 180 days of the vehicle purchase.
How do I receive my Mobility by Volvo cash assistance?
When the adaptive equipment installation has been completed on your new Volvo, the adaptive equipment dealer will sign the personalized Claim Form obtained from the Mobility by Volvo Center and provide you with a paid invoice. Mail the Claim Form, your Volvo sales agreement, paid adaptive equipment invoice and medical prescription, if a clear definition of need does not exist, to the Mobility by Volvo Center. You will receive a check mailed to you directly from the Mobility by Volvo Center for up to $1,000 toward the cost of your adaptive equipment and up to $200 on alert hearing devices. Maximum reimbursement is $1,000.*
What adaptive equipment qualifies for the cash assistance?
Adaptive equipment is defined as any device that makes it easier for persons with physical disabilities or impairments to drive or be transported in a vehicle. Options available for factory or retailer installation, such as running boards and power-assisted seats, are not eligible. Equipment that is not clearly related to a specific medical need, such as alert hearing devices, swivel seats and pedal extensions, will require original medical documentation clearly detailing the physical disability or permanent impairment for which the equipment is intended. This documentation must be prepared by a licensed, certified medical or medical-related professional.
May I go to any adaptive equipment installer or must I go to someone on your Information Kit listing?
You may take your vehicle to the adaptive equipment installer of your choice. The list provided in the Information Kit is for assistance and reference only and no endorsement is intended. You should verify information and obtain complete references of centers and installers before any services are rendered.
Is it necessary for me to visit an assessment center before I qualify for Mobility by Volvo assistance?
No. If you already have equipment you're going to transfer, or you know what equipment you need, it is not necessary for you to have an evaluation at an assessment center.
May I use the cash assistance toward the purchase of my Volvo?
No. Cash assistance can only be used toward the installation of adaptive equipment or alert hearing devices.
Does newly-purchased used adaptive equipment qualify?
Yes. As long as you have a paid receipt, newly-purchased used equipment acquired for your installation will qualify for assistance.
Can Mobility by Volvo cash assistance be used in combination with other incentives or rebates?
Yes. Mobility by Volvo cash assistance may be combined with all other publicly offered incentive programs in effect at the time of purchase. Please speak with your authorized Volvo retailer for details.
Are used Volvo vehicles eligible?
No. Only new Volvo models purchased from an authorized Volvo retailer are eligible.*
Will Mobility by Volvo cover the cost of transferring my equipment from my old vehicle to a new vehicle?
Yes. The cost of the transfer installation to your new vehicle is covered with a paid receipt.
If I have a family member who requires adaptive equipment assistance to enter or ride in my new Volvo, will Mobility by Volvo cover the cost of the equipment for that person?
Yes. Adaptive equipment required to transport a physically disabled family member is covered up $1,000 and up to $200 for alert hearing devices. Maximum reimbursement is $1,000.*
*Mobility by Volvo TERMS AND CONDITIONS
Offer is limited to $1,000 toward the cost of adding adaptive equipment and $200 on an alert hearing device, per vehicle. Maximum reimbursement is $1,000. Offer open only to legal U.S. residents. Offer is not transferable. Offer only available for purchases of all model year 2007, 2008, or 2009 new vehicles, retired courtesy cars, and retired demonstrators, effective January 3, 2008 through January 5, 2009. Eligible vehicles must be upfitted with approved adaptive equipment or alert hearing devices, and claims must be submitted within 180 days of vehicle purchase. Vehicle sale and delivery must be made between January 3, 2008 and January 5, 2009. Vehicle purchases made before January 3, 2008 and after January 5, 2009 will not be eligible for this offer. Offer cannot be used toward the cost of the purchase or installation of Volvo options or accessories, and the payment of sales tax. This offer is subject to federal, state and local taxes. Offer cannot be applied to the purchase of any other model year Volvo, any other model year courtesy car, models sold directly or indirectly outside of the United States, and/or VCIC program sales. Vehicles purchased as used are not eligible.
See your authorized Volvo retailer for complete details.