CARE BY VOLVO

With every new Volvo, these extras come standard:

Skytrax Tracking Device, Smash & Grab Protection, Datadot Vehicle ID, Connected Roadside Assistance & a Tracker Smartphone App.

CARE BY VOLVO ROADSIDE ASSISTANCE

In the unlikely event of something preventing you from driving, please contact the Volvo Care Call Centre on 0800 MYVOLVO (698 6586) or 011 243 8128 and our Volvo Roadside Assistance team will be at your service 24 hours a day, 365 days a year. 

Every Volvo qualifies for our Volvo Care Roadside Assistance without any additional cost.

Period of Cover: 5 years / unlimited mileage*

Owners before 31 December 2013

Owners after 1 January 2014

Service provider: AA

  • Number to phone in an emergency:  0800 MYVOLVO or 011 243 8128
  • Medical emergency assistance
  • Flat tyre assistance
  • Fuel assistance
  • Battery service
  • Recovery towing
  • Overnight accommodation
  • Emergency transportation
  • Accident tow
  • Repatriation
  • "Stand by you" roadside security

Service provider: Tracker Connect

  • Number to phone in an emergency: 0800 MYVOLVO or 011 243 8128
  • Medical emergency assistance
  • Flat tyre assistance
  • Fuel assistance
  • Battery service
  • Recovery towing
  • Overnight accommodation
  • Emergency transportation
  • Accident tow
  • Repatriation
  • "Stand by you" roadside security

Not applicable

Skytrax installed unit with:

  • Smartphone Application
  • Mileage monitoring
  • Connected roadside assistance
  • Impact detection
  • Volvo Care Assist button in the car
  • Electronic logbook

Offer for owners who would like to upgrade to TRM/Tracker:

For as little as R 299 / month incl. VAT on a 36 month contract (annual escalation) – this includes fitting of a tracker unit in your car.

  • Smartphone Application and web access
  • Mileage monitoring
  • Connected roadside assistance
  • Impact detection
  • Volvo Care Assist button in the car
  • Vehicle Recovery Service
  • Access to value added services like Theft Rescue

Theft Rescue

In the unfortunate event of your vehicle being stolen or hijacked, Theft Rescue will provide the customer with:

  • Rental vehicle for 3 days – first tank of petrol on us.
  • Rica cellphone with R200 airtime pre-loaded.
  • R 2 000 in cash.
  • 1 Hour telephonic trauma debriefing session &
  • 3 x 1 hour face to face trauma counselling.
  • Emergency pack – Replacement of ID, Passport and Driver’s license documents

Advance Pack

Stolen Vehicle Recovery at monthly premium of R 199.00 (including VAT) and covers:

  • Proactive vehicle recovery in the event of theft or hijacking
  • Electronic log book
  • High risk area alert / Border Alert
  • Access to value added services like – Theft rescue, Care, and Volvo Concierge
  • 24 hour access to a live team of professional assistance such as: designated driver, legal assist and extended rental options