Practical information

Getting started with connected services

Updated 6/27/2022

Getting started with connected services

There are certain preparations you need to complete in order to get started with connected services.

Cars equipped with Google built-in are supplied with digital services.

Exploring the Volvo Cars app

Before you collect your new car at your dealer, it is recommended that you download the free-of-charge Volvo Cars appApplies to model year 2012 or later. and test it in demo mode. The demo mode allows you to explore the majority of functions and provides information on how the app is used.

Devices compatible with the Volvo Cars app

For devices compatible with the Volvo Cars app, see Devices compatible with the Volvo Cars app.

Activating connected services

The dealer activates the connected services when the car is collected and the owner receives an automatically generated PIN code for the system. This PIN code is used for security reasons to identify the owner (or another approved person such as a family member) and works like a car key.

Volvo ID and linking the Volvo Cars app to the car

You need a Volvo ID in order to use the Volvo Cars app. If you do not have one already, you will need to create one, see Create and register a Volvo ID . When you have created a Volvo ID, you need to connect the Volvo Cars app to your car, see Connecting the Volvo Cars app to the car.

Note

For cars with connected services, the car must have a valid subscription, and the app must be linked to the car in order for you to use the services in the Volvo Cars app.

Processing of personal data

Certain information, including personal data, will need to be processed in order to be able to make use of all the functions in connection with the service. Read more about terms and conditions and privacy at volvocars.com/intl/legal.

Buying a used Volvo with connected services

When buying a used car with connected services, it is important to delete data from the previous owner and add your own details to make the service work. Visit a Volvo dealer for assistance. For more information, see Change of ownership with connected services.

Car model/model year

Cars equipped with a system for connected services.

Cars equipped with Google built-in are supplied with digital services.

The range of models may vary depending on market.


This article is applicable to

Car model/model year

Cars equipped with a system for connected services.

Cars equipped with Google built-in are supplied with digital services.

The range of models may vary depending on market.


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