The Volvo Cars app

Create and register a Volvo ID

Updated 6/27/2022

Create and register a Volvo ID

You have to create a Volvo ID and then register it to your car to be able to access all connected services. This article describes how to create and register a Volvo ID to your car.

The article applies to the XC90 from and including model year 2016 up to and including 2019. The S90 and V90 from and including model year 2017 up to and including 2019. The XC40 and XC60 from and including model year 2018 up to and including 2019. The S60 and V60 of model year 2019.

Create a personal Volvo ID

Personal Volvo ID

To create a Volvo ID, you need to register an email address or a mobile number and follow the instructions in the confirmation message sent to you as part of the process.

The following methods are available to create a Volvo ID:

  • Via the Volvo ID app in the car's centre display.
  • Via the Volvo Cars appApplicable to Volvo On Call markets only..
  • Via https://www.volvocars.comNot available for all markets..
  • Via your Volvodealer who can help you to create a Volvo ID on request.

If you choose to create, or have already created, a Volvo ID using a method other than via the Volvo ID app in the car's centre display, you also need to register your Volvo ID to the car for access to all functions. For more information on how you register your Volvo ID to the car, see the section "Registering your Volvo ID to the car" lower down in this article.

Things to bear in mind when creating a Volvo ID

For security reasons, there are a number of requirements that need to be met when you choose username and password when creating a Volvo ID.

Username:

  • The username must be a valid email address or a mobile number that you have access to.
  • The length of the e-mail address must not exceed 60 characters in total.

Password:

  • Your password must consist of at least eight and no more than 20 characters.
  • It must contain upper case letters (A-Z), lower case letters (a-z) and numbers (0-9).
  • It is also possible to use certain special characters (# $%! & '* + ? - / = ^ _ `{|} ~).

Creating a Volvo ID via the Volvo Cars app

This instruction is only applicable for cars equipped with Volvo On CallOnly applicable to Volvo On Call markets..

Ensure that you have the latest version of the Volvo Cars appThe latest version of the app can, for example, be downloaded from Apple App Store or Google Play..

Select Create a Volvo ID from the homepage and follow the instructions.

When creating a Volvo ID via the Volvo Cars app, you also need to register your Volvo ID in the car in order to gain access to a range of Internet-connected functions, see the instructions below under "Register your Volvo ID to your car".

Creating a Volvo ID via the Volvo ID in-car app

Download the Volvo ID app from Download Centre in the app view in the centre display if you have not already done so. For information on how to download apps, see Downloading and updating apps.

Start the app and register an email address or mobile number.

Follow the instructions that are automatically sent to the specified email address/mobile number.

A Volvo ID has now been created and the ID is automatically registered to the car. Volvo ID services can now be used.

Creating a Volvo ID via volvocars.com

Select your market at https://www.volvocars.com. You can then select "Create a new Volvo ID" on the upper right of the page.

Note

The option to manage a Volvo ID via volvocars.com is not available for all markets. If the option is not available in your market, use one of the other methods described in this article for creating a Volvo ID.

Register your Volvo ID to your car

If your Volvo ID was created online or using the Volvo Cars app, register it to your car:

Download the Volvo ID app from Download Centre in the app view in the centre display. For information on how to download apps, see Downloading and updating apps.

Note

To download apps, the car must be connected to the Internet. For information on how to connect your car to the Internet, see Connect to the Internet via your mobile phone (WiFi).

Start the app and enter your Volvo ID (email address/mobile number).

Follow the instructions sent automatically to the email address or mobile number.

Your Volvo ID has now been registered to your car. You can now use Volvo ID services.

Note

The services available may vary over time and depend on equipment level and market.

Car model/model year

XC90 and XC90 Twin Engine/Recharge Plug-in Hybrid from model year 2016 to 2022.

S90, V90 and V90 Cross Country from model year 2017 to 2021.

XC60, XC60 Twin Engine/Recharge Plug-in Hybrid, V90 Twin Engine/Recharge Plug-in Hybrid and S90 Twin Engine/Recharge Plug-in Hybrid from model year 2018 to 2021.

XC40 from model year 2018 onwards.

V60, V60 Twin Engine/Recharge Plug-in Hybrid, V60 Cross Country, S60, S60 Twin Engine/Recharge Plug-in Hybrid from model year 2019 to 2022.

XC40 Twin Engine/Recharge Plug-in Hybrid from model year 2020 onwards.

The range of models may vary depending on market.


This article is applicable to

Car model/model year

XC90 and XC90 Twin Engine/Recharge Plug-in Hybrid from model year 2016 to 2022.

S90, V90 and V90 Cross Country from model year 2017 to 2021.

XC60, XC60 Twin Engine/Recharge Plug-in Hybrid, V90 Twin Engine/Recharge Plug-in Hybrid and S90 Twin Engine/Recharge Plug-in Hybrid from model year 2018 to 2021.

XC40 from model year 2018 onwards.

V60, V60 Twin Engine/Recharge Plug-in Hybrid, V60 Cross Country, S60, S60 Twin Engine/Recharge Plug-in Hybrid from model year 2019 to 2022.

XC40 Twin Engine/Recharge Plug-in Hybrid from model year 2020 onwards.

The range of models may vary depending on market.


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