UPDATE ON COVID-19 SITUATION

Volvo Cars and our retailers are prepared and ready to help.

Personal safety is at the heart of Volvo’s purpose - providing freedom to move in a personal, sustainable and safe way. To ensure we fulfill this mission, we are taking the following steps to serve you in response to the developing coronavirus (COVID-19) situation. 

Personal safety.
The safety of you, our customer, and our team members are our top priorities. To support Volvo retailers, and help ensure they provide a safe environment and experience for you and their team, We are strictly adhering to the health and safety directives implemented by the UAE Ministry of Health & Prevention (MoHAP) and the Dubai Health Authority (DHA) and have so far taken all recommended and necessary measures to protect all internal and external stakeholders against contamination.

These include:

    - Frequent disinfection of all areas across all our properties.
    - Frequent sanitization of the interior and exterior of our vehicles on display, as well as customers’ vehicles, which we deliver and service.
    - Placing hand sanitizers for guests at all entry and exits.
    - Implementation of additional hygiene and cleaning training for our housekeeping teams.

Volvo Cars’ UAE offices remain open for business with colleagues who can work remotely now doing so. We are taking multiple steps to minimize health risks to our teammates including enhanced cleaning procedures.

Available to support you and your Volvo.
We have strong contingency plans in place, and robust technology that will allow us to run our operations remotely if necessary. Please click here for more information regarding local dealer's operational hours.

Additional assistance.
If you have additional questions do contact your local dealer or our customer care centre at 800 8824

As new developments emerge regarding the coronavirus, we will update you on any changes to our operations.

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