Functions when the car is online

Volvo ID

Updated 1/14/2020

Volvo ID provides access to a wide range of personalized Volvo servicesThe services available may vary over time and vary depending on equipment level and market. online.

Video thumbnail

It is possible to create a Volvo ID from the car, My VolvoAvailable in certain markets. or the Volvo On Call appIf you have Volvo On Call*.. Certain functions and services require that the car is registered to a personal Volvo ID. Registering the Volvo ID to the car makes a wide range of Volvo services available directly from the car.

Examples of services:

  • My Volvo - A personal web page for you and your car.
  • Volvo On Call * - Volvo ID is used when logging in to the Volvo On Call app.
  • Send to Car - Makes it possible to send an address from an Internet map service directly to the car.
  • Book Service and Repair - Register your preferred workshop/dealer in My Volvo to be able to book service directly from the car.

Creating a Volvo ID

It is possible to create a Volvo ID in different ways. If the Volvo ID is created with My Volvo or the Volvo On Call app, the Volvo ID must also be registered to the car to enable use of the various Volvo ID services.

In My VolvoAvailable in certain markets.

Go to www.volvocars.com and navigate through to My Volvo.

Enter a personal email address.

Follow the instructions that are automatically sent to the specified email address.

A Volvo ID has now been created. Read below to learn how to register the ID to the car.

With Volvo On Call mobile appIf you have Volvo On Call*.

Download the latest version of the Volvo On Call app from a smartphone, via e.g. App Store, Windows Phone or Google Play.

Choose to create a Volvo ID from the app's start page and enter a personal email address.

Follow the instructions that are automatically sent to the specified email address.

A Volvo ID has now been created. Read below to learn how to register the ID to the car.

Registering your Volvo ID to the car

If you created your Volvo ID via the web or the Volvo On Call app, register it to your car as follows:

Download the Volvo ID app from Download Centre in the centre display's app view.

Note

To download apps, the car must be connected to the Internet.

Start the app and enter your Volvo ID/your email address.

Follow the instructions that are automatically sent to the email address linked to your Volvo ID.

Your Volvo ID is now registered to the car. Volvo ID services can now be used.

Creating and registering a Volvo ID for the car

If not done already, download the Volvo ID app from Download Centre.

Start the app and register a personal email address.

Follow the instructions that are automatically sent to the specified email address.

A Volvo ID has now been created and automatically registered to the car. Volvo ID services can now be used.

Advantages of Volvo ID

  • One user name and one password to access online services, i.e. only one username and one password to remember.
  • If the username/password for a service (e.g. Volvo On Call) is changed, then it is also changed automatically for other services (e.g. My Volvo).

Did this help?