Your safety is our number one priority

We are prepared and ready to help.

Personal safety is at the heart of Volvo’s purpose - providing freedom to move in a safe, sustainable and personal way.  As such, Volvo retailers have implemented health and safety protocols to protect you and to follow provincial guidance.

Your safety is our number one priority and we look forward to safely welcoming you back for service or to help you with the purchase of a Volvo

Personal safety.

The safety of you, our customer, and our team members are our top priorities.

Volvo Cars’ Canadian offices are open for business virtually and our retail partners are looking forward to speaking with you. We have provided all Volvo retailers with guidelines based on advice from health professionals.  Retailers are also following provincial government guidelines in their operation, opening hours and have incorporated enhanced cleaning procedures to provide a safe environment and experience for you and their team.

Available to support you and your Volvo.

Retailer Support teams are here to help, and our Customer Care team is available to serve you 24 hours a day, seven days a week. Parts and vehicle supply are not impacted at this time and our Roadside Assistance remains fully operational. 

To contact our Customer Care team: 

Contact us Chat


Our Retail partners can be contacted as normal:

Find a retailer

Additional assistance.

If you have questions regarding lease turn-ins, please contact your local Volvo Retailer.

We look forward to welcoming you back and will continue to update you as we resume the safe opening of our retailers.

I would like to personally thank you for being a valued member of the Volvo family.


Matt Girgis

Managing Director
Volvo Car Canada Limited