Connect the Volvo On Call with Sensus Connect app to your Volvo

Connect the Volvo On Call with Sensus Connect app to your Volvo

To use Volvo On Call app services, you must connect the Volvo On Call with Sensus Connect app to your vehicle. This article describes how.

17w17 - P4/P5 - Support site - Volvo On Call app and buttons

Overview of buttons in the ceiling and the Volvo On Call app.

Connect Volvo On Call to your Volvo

This procedure must be carried out in the car (from the driver's seat), see instructions below.

Instructions

Make sure your vehicle is positioned in an area with coverage and that your mobile device has an internet connection.

If your vehicle is equipped with both Sensus Connect and Volvo On Call with Sensus Connect, ensure that Car modem is not selected as internet source in the infotainment system. If it is selected, you will not be able to complete step 5 below or be able to connect the Volvo On Call app to your vehicle.

Ensure you have your four digit Volvo On Call PIN (Volvo On Call with Sensus Connect PIN), your Volvo ID (Create and register a Volvo ID ) and the vehicle VIN or registration number available before you start. Volvo ID can be created when logging into the Volvo On Call app.

Sit in your vehicle with your cell phone and turn on the vehicle's ignition. Do not start the engine.

Log into the Volvo On Call app using your Volvo ID and then follow the instructions in the app.

Confirm the connection between the app and your vehicle by quickly pressing the On Call button in the roof of your vehicle once (do not hold the button in).

You can now start to use the Volvo On Call app services.

When the message to press the On Call button appears in the Volvo On Call app, wait a few seconds before pressing to ensure that the car is in verification mode.

Vehicle model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC60, XC60 Twin Engine and S90 Twin Engine of model year 2018 onwards

XC40, V60, V60 Cross Country, S60 and S60 Twin Engine of model year 2019 onwards

System

Volvo On Call

This article is applicable to

Vehicle model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC60, XC60 Twin Engine and S90 Twin Engine of model year 2018 onwards

XC40, V60, V60 Cross Country, S60 and S60 Twin Engine of model year 2019 onwards

System

Volvo On Call

Listed under topics

Car systems Accounts & Login Volvo On Call

Related information

Create and register a Volvo ID

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