Filling in and sending a booking request

Filling in and sending a booking request

The "Book service and repair" service allows you to manage service, repair and appointment information directly in your Internet-connected vehicle.

Book service or repair

Applies to certain markets.

Fill in a booking request in the vehicle when so required or when a message indicating that the vehicle needs a service or repair is shown in the instrument panel and at the top in the center display's status field. For more information about how you fill in and send a booking request, see the instructions below.

Filling in and sending a booking request

Before you start using the service, see the following information The service Book service and repair.

P5-1507 ICON_APP_SCREEN_CAR_INFO

Open the Car Status app from app view in the centre display.

Tap on the tab Appointments.

Press the Request appointment button.

Make sure that the correct Volvo ID is filled in.

Make sure that the required Workshop is filled in.

Press the Send appointment request button.

You will receive a booking proposal to your vehicle within two daysThe time for this can differ depending on the market..

When a booking request is sent from the vehicle to the workshop, vehicle information is also sent. This information makes it easier for the workshop to plan. For more information about vehicle data, see Send car information.

The available services can vary over time and depend on equipment level and market.

Services available on volvocars.com and for Volvo On CallOnly applies to Volvo On Call markets. may vary depending on market.

Vehicle model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC60, XC60 Twin Engine and S90 Twin Engine of model year 2018 onwards

XC40, V60, V60 Cross Country, S60 and S60 Twin Engine of model year 2019 onwards

This article is applicable to

Vehicle model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC60, XC60 Twin Engine and S90 Twin Engine of model year 2018 onwards

XC40, V60, V60 Cross Country, S60 and S60 Twin Engine of model year 2019 onwards

Listed under topics

Maintenance & Service

Related information

The service Book service and repair See information about the workshop and future workshop visits Send car information Replying to a booking proposal

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