Accounts & Login

The Volvo ID is a personal login consisting of a user name and a password. Find out how to manage your login and what to do in case of problems.

Accounts & Login

The Volvo ID is a personal login consisting of a user name and a password. Find out how to manage your login and what to do in case of problems.

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  • Connect the Volvo On Call with Sensus Connect app to your Volvo
    Connect the Volvo On Call with Sensus Connect app to your Volvo

    XC90 and XC90 Twin Engine of model year 2016 onwards, S90, V90 and V90 Cross Country of model year 2017 onwards, XC60, XC60 Twin Engine and S90 Twin Engine of model year 2018 onwards, XC40, V60, V60 Cross Country, S60 and S60 Twin Engine of model year 2019 onwards

    To use Volvo On Call app services, you must connect the Volvo On Call with Sensus Connect app to your vehicle. This article describes how. Read More
  • Creating and registering a Volvo ID
    Creating and registering a Volvo ID

    2015.5 model year cars and later equipped with Sensus Connect, and Sensus Navigation (2015.5 applies for cars built after 11 May 2014).

    To gain access to all connected services you must create a Volvo ID which you then register to your vehicle. This article describes how to create and register a Volvo ID to your vehicle. Read More
  • Volvo On Call with Sensus Connect - change of owner
    Volvo On Call with Sensus Connect - change of owner

    XC90 and XC90 Twin Engine of model year 2016 onwards, S90, V90 and V90 Cross Country of model year 2017 onwards, XC60, XC60 Twin Engine and S90 Twin Engine of model year 2018 onwards, XC40, V60, V60 Cross Country, S60 and S60 Twin Engine of model year 2019 onwards

    If you purchase a pre-owned vehicle that is equipped with Volvo On Call with Sensus Connect there are a few steps you need to carry out before you can use the Volvo On Call with Sensus Connect services. The steps are described in this article. Read More

More on Accounts & Login

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  • Character wheel and keyboard

    2015.5 model year cars and later equipped with Sensus Connect, and Sensus Navigation (2015.5 applies for cars built after 11 May 2014).

  • Problems logging in with Volvo ID

    2015.5 model year cars and later equipped with Sensus Connect, and Sensus Navigation (2015.5 applies for cars built after 11 May 2014).

  • Problems logging in with Volvo ID

    XC90 and XC90 Twin Engine of model year 2016 onwards, S90, V90 and V90 Cross Country of model year 2017 onwards, XC60, XC60 Twin Engine and S90 Twin Engine of model year 2018 onwards, XC40, V60, V60 Cross Country, S60 and S60 Twin Engine of model year 2019 onwards

  • Connect the Volvo On Call with Sensus Connect app to your Volvo

    Cars of model year 2015.5 and later equipped with Volvo On Call

  • Volvo ID

    XC90 and XC90 Twin Engine of model year 2016 onwards, S90, V90 and V90 Cross Country of model year 2017 onwards, XC60, XC60 Twin Engine and S90 Twin Engine of model year 2018 onwards, XC40, V60, V60 Cross Country, S60 and S60 Twin Engine of model year 2019 onwards

  • Personal Volvo ID

    Cars of model year 2015.5 and later equipped with Volvo On Call

  • Volvo ID

    2004 model year cars and laterVaries depending on market.., 2015.5 model year cars and later equipped with Sensus Connect, and Sensus Navigation (2015.5 applies for cars built after 11 May 2014).

  • Create and register a Volvo ID

    XC90 and XC90 Twin Engine of model year 2016 onwards, S90, V90 and V90 Cross Country of model year 2017 onwards, XC60, XC60 Twin Engine and S90 Twin Engine of model year 2018 onwards, XC40, V60, V60 Cross Country, S60 and S60 Twin Engine of model year 2019 onwards

Videos

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  • Personal Volvo ID

    To gain access to all connected services you must create a Volvo ID and then register it to your vehicle. This article describes how to create and register a Volvo ID to your vehicle.

    Read More