Create and register a Volvo ID
To gain access to all connected services you must create a Volvo ID and then register it to your vehicle. This article describes how to create and register a Volvo ID to your vehicle.
The article applies for XC90 from model year 2016 to model year 2019. S90 and V90 from model year 2017 to model year 2019. XC40 and XC60 from model year 2018 to model year 2019. S60 and V60 of model year 2019.
Create a personal Volvo ID
Personal Volvo ID
To create a Volvo ID, you need to register an email address or a cell phone number and follow the instructions in the confirmation message sent to you as part of the process.
A Volvo ID can be created as follows:
- Via the Volvo ID app in the car's center display.
- Via the Volvo Cars app1.
- Via your Volvo retailer, who can help you create a Volvo ID on request.
If you choose to create, or have already created, a Volvo ID using a method other than via the Volvo ID app in the vehicle's center display, you must also register your Volvo ID to the vehicle in order to access all functions. For more information on how to register your Volvo ID to the vehicle, see the section "Registering your Volvo ID to the vehicle" further down in this article.
To remember when creating a Volvo ID
For security reasons, the username and password you choose when creating your Volvo ID must meet several requirements.
- The username must be a valid email address or a cell phone number that you have access to.
- The length of the e-mail address must not exceed a total of 60 characters.
- The password must consist of a minimum of eight and a maximum of 20 characters.
- It must contain upper case letters (A-Z), lower case letters (a-z) and numbers (0-9).
- The following special characters can also be used (# $%! & '* + ? - / = ^ _ `{|} ~).
Creating a Volvo ID via the Volvo Cars app
This instruction is only applicable to vehicles equipped with Volvo On Call2.
When creating a Volvo ID via the Volvo Cars app, you also have to register your Volvo ID in the vehicle to get access to a range of online functions. See instructions below under "Registering your Volvo ID to the vehicle."
Creating a Volvo ID via the Volvo ID vehicle app
Registering your Volvo ID to the vehicle
Note
To download apps the vehicle must be connected to the internet. For information on how to connect your car to the Internet, see Connect to the Internet via your mobile phone (WiFi).