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The and SOS buttons in the roof can provide extra security and assistance, such as if the car doesn't start, in the event of a puncture, or in the event of an accident, for example.
Emergency assistance with Volvo Assistance
Press the SOS button to contact Volvo Assistance, or an emergency call centre, in an emergency situation.
Automatic collision alarm with Volvo Assistance
If a collision occurs, the car reports this automatically to Volvo Assistance, or an emergency call centre, which can send out emergency assistance.
Volvo Assistance during a trip
If you have a puncture, run out of fuel or your battery is discharged, for example, you can summon assistance with the button or the Volvo Cars app.
Customer service via Volvo Assistance
For questions on using the car, the button can be used to make contact with Volvo Assistance.*
Standby battery for Volvo Assistance*
If the main battery is de-energised then the standby battery for Volvo Assistance is used so that the system can still be used.
Volvo Assistance abroad
The assistance services may vary when driving between countries.