UPDATE ON COVID-19 SITUATION

Volvo Cars and our retailers are prepared and ready to help.

Personal safety is at the heart of Volvo’s purpose – providing freedom to move in a personal, sustainable and safe way. To ensure we fulfill this mission, we are taking the following steps to serve you in response to the developing coronavirus (COVID-19) situation.

Personal safety.
The safety of you, our customer, and our team members are our top priorities. To support Volvo retailers, and help ensure they provide a safe environment and experience for you and their team, we have provided guidelines based on advice from health professionals that can help limit exposure to the virus. These guidelines relate to both the facilities and cars.

Doha Marketing Services Company W.L.L. which is the selected importer of Volvo Cars in Qatar, informs that their offices remain open for business with colleagues who can work remotely now doing so. They are taking multiple steps to minimize health risks to their team mates including enhanced cleaning procedures.

Available to support you and your Volvo.
The Customer Care and Retailer Support teams continue to function normally. They have strong contingency plans in place, and robust technology that will allow them to run their operations remotely if necessary. The Roadside Assistance remains fully operational and the retail partners can be contacted as normal.

Additional assistance.
If you have additional questions do contact your local dealer or the customer care centre at 4424 6860.
As new developments emerge regarding the coronavirus, we will update you on any changes to the local operations.

For further assistance please contact:

More information