Volvo On Call*
For example, you can lock or unlock the car or check the fuel level directly on a phone via the Volvo On Call app. If an accident occurs, emergency assistance can be sent to the car in the form of e.g. ambulance and police, and roadside assistance can be called for less urgent problems, such as a puncture.
The functions are available via the Volvo On Call app1, the ON CALL button and the SOS button in the car's roof.
In the MY CAR menu source, it is also possible to tap on OK/MENU and select or On Call.
A service that has been started can be stopped within 10 seconds with one press on the EXIT button.
The SOS button must only be used in the event of accident, illness or an external threat against the car and its passengers. The SOS function is only intended for emergency situations.
The Volvo On Call app and ON CALL button can be used for all other services2, including roadside assistance.
The Volvo On Call system
Volvo On Call is linked to the car's safety and alarm systems as well as other systems in the car, such as locking and climate control. The car has a built-in modem for communication with a Volvo On Call service centre and the Volvo On Call app. GNSS (Global Navigation Satellite System) is used to locate the car.
Contact service centre
To contact a Volvo On Call service centre, use the car's ON CALL button or the Volvo On Call app. You can also call via phone to a Volvo On Call service centre.