Volvo On Call services

Help during a trip with Volvo On Call

Updated 7/23/2018

If you have a puncture, run out of fuel or your battery is discharged, for example, you can summon assistance with the ON CALL button or the Volvo On Call app.

If the ON CALL button in the roof is held depressed for at least 2 seconds, verbal contact is established between a Volvo On Call service centre and the driver. This is to reach agreement on which type of assistance is required.


The SOS button must only be used in the event of accident, illness or an external threat against the car and its passengers. The SOS function is only intended for emergency situations.

The ON CALL button can be used for all other servicesThe services vary between markets., including roadside assistance.

A separate subscription may need to be taken out for the roadside assistance service.

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