Volvo On Call

Volvo On Call

Updated 7/23/2018

Volvo On Call provides direct contact to the car as well as extra comfort and assistance 24 hours a day.

The functions are available via the Volvo On Call appApp functions vary between markets. as well as the ON CALL button and the SOS button in the car's roof:

P5/P6-1746-VOC-App and roof buttons

For example, you can lock or unlock the car or check the fuel level directly on a phone via the Volvo On Call app. If an accident occurs, emergency assistance can be sent to the car in the form of e.g. ambulance and police, and roadside assistance can be called for less urgent problems, such as a puncture.


The SOS button must only be used in the event of accident, illness or an external threat against the car and its passengers. The SOS function is only intended for emergency situations.

The ON CALL button can be used for all other servicesThe services vary between markets., including roadside assistance.

Volvo On Call system

Volvo On Call is linked to the car's safety and alarm systems as well as other systems in the car, such as locking and climate control. The car has a built-in modem for communication with a Volvo On Call service centre and the Volvo On Call app. GNSS (Global Navigation Satellite System) is used to locate the car.

Service Centre

To contact a Volvo On Call service centre, use the car's ON CALL button or the Volvo On Call app. You can also call a Volvo On Call service centre.

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