Map updates

MapCare is a map update service for Volvo cars equipped with Sensus Navigation*.

General information about updating

There are two ways to update maps. Either via a computer and a USB memory, or directly from the car1 (if the car is connected to the Internet).

The car's map is divided up into a number of predefined regions. When updating map data it is not necessary to update all the regions - the driver can choose to only update one or more specific regions.

One or several regions can be updated when the car is connected to the Internet. If a large number of regions - or the whole map - is to be updated, the total quantity of map data can be so large that it is much easier to update via a computer using a USB memory.

 Note

If an itinerary stretches over several regions, all these should have the same version number. Otherwise there is the possibility that a calculated route may include an unexpected section of road.

Updating of the map structure

Sometimes the map structure must be changed - this occurs if a region has to be added or when a large region needs to be divided into smaller regions. When this occurs any attempt to update individual regions using a normal procedure will fail and a message will indicate the reason.

Instead, the whole map must be reinstalled via a USB memory. For further information - see Volvo Cars support page (support.volvocars.com) or contact a Volvo retailer.

Updating of the navigation system software

Besides the map data, the navigation system's own software, which is subject to constant development, requires updating now and then. A situation can then arise where the latest updates of map data cannot be supported by the existing software of the navigation system. In which case, a message is shown to inform that the navigation system software must also be updated. This can be done at a Volvo retailer.

Frequently asked questions

QuestionAnswer
Is it possible to change the platform for map data, e.g. from Europe to North America?Yes, with some exceptions. Contact a Volvo retailer for up-to-date information.
How long does it take to download a map update?It depends on the map file size and the connection bandwidth. Information about the update's size (MB) is shown on the screen.
How large is an update?This depends on the market. Detailed information is given with each market map - see Volvo Cars support page (support.volvocars.com).
None of this updating works - what should I do?Try by visiting Volvo Cars support page (support.volvocars.com) or contact a Volvo retailer.
  1. * Option/accessory.
  2. 1 Only applies to certain countries.