Charge the car via a charging station at home or at a public charging station.

Charging a pure electric car

In some situations, the plug-in hybrid's battery level is affected even though the Hold function is being used.

Limitations of the Hold function

Limitations of the Hold function

Problems when charging via wallbox

Charging does not stop at 100%

General information about range and battery temperature

Charging

You need a Volvo ID to log in to the Volvo Cars app. Create your Volvo ID from the app or from the Volvo website.

Creating a Volvo ID

Creating a Volvo ID

You can change your Volvo ID username or password from the Volvo Cars app or from the Volvo website.

Changing your Volvo ID username or password

Changing your Volvo ID username or password

Volvo ID is a personal account that is used when logging in to the Volvo Cars app.

Volvo ID

Volvo ID

You need a Volvo ID to log in to your Volvo Cars app. To further protect your account from unauthorised users, two-factor authentication will be implemented later this year.

Two-factor authentication in the Volvo Cars app

Two-factor authentication in the Volvo Cars app

Common issues related to Volvo ID, along with solutions, are described here.

Issues related to Volvo ID

Issues related to Volvo ID

The Volvo Cars app provides access to connected services and functions that make it possible to control your car remotely. If you are using the Volvo Cars app for the first time, there are some steps you need to take to get started.

Getting started with the Volvo Cars app

Getting started with the Volvo Cars app

Before you uninstall the Volvo Cars app, make sure that you have unpaired it from the car to properly remove the connection. It may cause inconvenience for you to connect to your car in the future if you only remove the app from your phone.

Unpairing the Volvo Cars app

Unpairing the Volvo Cars app

There are different ways of pairing the Volvo Cars app to your car. Here you can find information about what to do in different scenarios.

Pairing the Volvo Cars app to the car

Pairing the Volvo Cars app to the car

Frequently asked questions about the Volvo Cars app

Frequently asked questions about the Volvo Cars app

Depending on your car model and model year, you can access different functions in the Volvo Cars app. Some functions require that the car's software is up to date.

Functions in the Volvo Cars app

Functions in the Volvo Cars app

Volvo Cars app

All over-the air (OTA) software updates consist of two phases: a downloading phase and an installation phase.

Downloading and installing OTA software updates

If you are experiencing issues with Google services in your car, you can send feedback and detailed information directly from the centre display.

Sending feedback to Google

Sending feedback to Google

The car needs to be connected to the internet through its built-in SIM card while an over-the-air (OTA) software update is downloading.

Internet connection for OTA software downloads

Over-the-air (OTA) software updates are released on a regular basis. Information about the updates are available on the support site, in the car's centre display and in the Volvo Cars app.

OTA software versions

Updating your car's software over-the-air (OTA) gives you access to upcoming functions and improvements without having to visit a workshop.

Software updates over-the-air (OTA)

If you are experiencing issues with the wireless phone charger, there are some things you can try.

Problems with the wireless phone charger

You may notice a yellow or red icon under System in the centre display, as in the image below. The icon colour depends on which software version is installed in the car. The icon appears when the Android system security patch level has passed the permitted number of days.

Security patch in the centre display

A symbol visible in the top left corner of the centre display shows the car's connectivity status. If there is a problem, there are a few things you can try to restore the connectivity.

Connectivity issues

If the centre display's response is slow, it might help to restart the display. A restart may also fix the problem if you are experiencing issues with e.g. Bluetooth, navigation or connectivity.

Latest information

Charging

Volvo Cars app

In-Car Software