Maintenance and service

Software updates

Updated 6/8/2021

Software updates

The car's software is updated through its connection to the mobile network, which is designated OTA (over-the-air). The notification view shows when a new software update is available. You can choose when to install it after it has been downloaded. Update the software in the car as soon as possible when an update is available.

Download

The download takes place in the background via the mobile network when the car is running. It may take several hours, depending on the size of the update and the speed of the connection. If the car is switched off while the download is in progress, it is resumed automatically the next time the car is started.

The following is required in order to download updates:

  • the car is connected to the InternetUse of the Internet involves data transfer (data traffic), which may involve charges. Volvo meets the cost of data traffic for system updates unless a personal SIM card is installed..
  • approval of the use of online services.

Note

Depending on software version, download may start automatically, or be started via the notification of an available software update.

Installing an update

Once a software update has been downloaded and is ready for installation, this is shown in the notification view and by a message when the car is started. You can choose to install the update immediately, or have a further reminder at a later date.

Note

The installation of the software update may take up to 90 minutes. During this time, the car will be locked and its functions unavailable. Bear this in mind when scheduling the update.

Do not install new software when the car is connected to rapid charging. The car can be left connected for charging from a normal socket but is not charged during the installation. Depending on charging source, charging can be resumed automatically after completed installation.

During installation:

Check that the car has been charged to at least 40%.

If the car is connected for charging – end charging and unplug the charging cable. The car cannot be charged during the update.

The notification view shows when an update is ready for installation. Open the notification and follow the instructions in the centre display.

Leave the car, close all doors, and lock the car.

The installation is started. The car must be locked within several minutes otherwise the installation is cancelled.

Wait until the installation is finished.

The installation may take up to 90 minutes. When the installation is finished the car can be used as normal.

Note

  • If possible, avoid handling the car, its charging cable and other functions during the installation.
  • Do not connect or disconnect the charging cable during installation.
  • If you need to enter the car while installation is in progress, you must use the key blade.
  • The car's anti-theft alarm is disarmed during installation in order to avoid false alarms.

Always read through what the update contains so that you know how the car and its functions are affected.

If the installation fails, the car's systems are reset to the latest installed version.

Note

It is important to install software updates as soon as possible in order to avoid the risks that may be associated with old software. If you experience problems with the update – contact your Volvo dealer.

Information on contents

Tap on the information symbol in the centre display for more information on the content of the software update.

Note

Functionality after updating may vary depending on market, model, model year and options.


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