The new voice command files can be downloaded to an empty USB memory stick of at least 8 GB. The memory must have one of the following formats: FAT32, NTFS or exFAT.
You can find current updates under the tab for download of software on the support site. You access the information for the relevant car by selecting your car and model year. Click on the update that you want to install, then follow the instructions below. Downloads for voice control files are carried out using a program that is installed on your computer.
Depending on which system you have, select the download link for either Windows or Mac.
Select Run to install the download program.
Click on New download to download the file to a USB memory stick.
You can verify that the download/copying to the USB memory stick has worked correctly before you install the file in the car by repeating steps 1-2 and then pressing on Check download in the download program.
Take the USB memory with the downloaded file to your car and start the infotainment system.
Insert the USB memory in the USB port. If there are two USB ports, the second one must not be used at the same time.
The system automatically detects that an update is available and during the update the screen shows how much of the process remains, counted as a percentage.
When the installation is complete a notification is shown advising that the updated file is available after the next restart. The USB memory can now be removed.
If there are any problems with the update, contact your customer support or Volvo dealer.
- An update takes about half an hour and the infotainment system must be on. Use a battery charger or keep the car's engine running while the update is in progress, for example during a journey.
- New voice control files for download are launched twice a year.