Connectivity

Connected services after the 2G and 3G phase-out

In many countries, 2G and 3G networks are being phased out. This is also referred to as "the 2G and 3G sunset". The reason for this is that mobile network operators shift towards more advanced technologies.Cars with model year 2020 or earlier may be impacted by the sunset. Depending on model and model year, your car will either lose all connected services or need a software upgrade to keep working as before.

Activate data sharing for connected services and downloaded apps via the settings menu

You can activate data sharing for connected services and downloaded apps via the settings menu in your centre display.

Activate data sharing in connection with starting a connected service or app

If you have not activated data sharing for a connected service or downloaded apps, you can do this in connection with starting them in your centre display. The first time you start a service, or after e.g. a factory reset or certain software updates, you must also accept Volvo's terms and conditions for connected services.

Data sharing settings for Volvo On Call

Data sharing for the Volvo On Call service is activated as standard. This means that you do not need to activate data sharing for this service yourself when you buy a new car or after e.g. a factory reset.

Settings for privacy and data sharing are unique to each driver profile

When you start to use a new driver profile, the data sharing settings for the profile are set to the car's default settings and are deactivated.

Privacy and data sharing

Many connected services and apps need to be able to send and receive information and data. The data sharing function for your connected services and apps is deactivated as standard. To be able to use certain connected services and apps in the car, you must choose yourself to activate data sharing for them.

Data transfer between car and workshop via Wi-Fi

Volvo's workshops use a specific Wi-Fi network for data transfer that your car can connect to during a visit. By transferring diagnostic information and software, amongst other things, via the network, the visits can be simplified and streamlined.

Switch off data sharing and personal information for different systems

For certain car models, individual systems may need resetting, if you do not want them to share data from your car. See section "This article is relevant to" to see if this text is relevant to your car. Note that you will not be able to use your functions fully if some functionality is switched off.

Bluetooth® and your Volvo

Bluetooth® is a wireless technology that enables connectivity between multiple media devices. This article describes the functions and advantages of Bluetooth® in your Volvo.

Bluetooth profiles for Sensus Connect

Sensus Connect IHU supports Bluetooth Core version 2.1+EDR. The table provides information about which Bluetooth profiles are supported by your car's infotainment system. (The article is relevant for cars with the Sensus Connect IHU 3.0 - 3.2 infotainment system.)

Bluetooth profiles for Sensus Connect IHU

Sensus Connect IHU supports Bluetooth Core version 2.1+EDR. The table provides information about which Bluetooth profiles are supported by your car's infotainment system. (The article is relevant for cars with the Sensus Connect IHU infotainment system)

Bluetooth profiles for Sensus IAM2.1

Sensus IAM2.1 supports Bluetooth Core version 2.0+EDR. The table provides information about which Bluetooth profiles are supported by your car's infotainment system. (The article is relevant for cars with the Sensus IAM2.1 infotainment system.)

Manage Bluetooth® hands-free calls

A Bluetooth® compatible mobile phone can be connected and used as a hands-free phone in your car. To activate Bluetooth® handsfree and manage calls, see instructions below.

Disconnect a Bluetooth device from your Volvo

A Bluetooth device can be disconnected from your Volvo. Once this has been done, the device will no longer be connected to your car.

Pair your Volvo with a Bluetooth® device

When you connect a Bluetooth® device you can do this from either the device or your Volvo. This article describes how to set up a connection (pair) between your Volvo and a Bluetooth® device (e.g. mobile phone or tablet).

Pair a Bluetooth® device with your Volvo

When you connect a Bluetooth® device you can do this from either the device or your Volvo. This article describes how to set up a connection (pair) from a Bluetooth® device (e.g. mobile phone or tablet) to your Volvo.

Remove a Bluetooth device from your Volvo

If you wish to permanently remove a Bluetooth device from your Volvo, follow the instructions below. Once this has been done, the device will no longer be listed under available devices to connect to.

Phones and Bluetooth compatibility

Bluetooth is a wireless technology that enables connectivity between multiple media devices. To connect a phone to Volvo's Bluetooth system, the phone must be compatible with the car. Volvo continuously evaluates Bluetooth phones in order to determine whether they are compatible.

Text messages

If your car is equipped with Sensus Connect, it is possible to have text messages from your mobile phone read out in your Volvo. This article describes how to do this.

Switch to another Bluetooth® device

If more than one device has been paired with your Volvo you can easily change what device to be connected to by following the instructions below.

Transfer a phone book to your Volvo

It is possible to download the phone book from your mobile phone to your Volvo. The method varies depending on which system your Volvo is equipped with.

Connect to the Internet with Sensus Connected Touch

The Sensus Connected Touch option allows you to connect to the Internet using your mobile phone or a 3G/4G dongle.

Connect your mobile phone to the car via Bluetooth

Connect your mobile phone via Bluetooth to be able to use handsfree functions or stream music wirelessly in your car. This article describes how to set up a connection between your mobile phone and your Volvo.

Connect to the Internet via your car modem (P-SIM)

For cars equipped with Volvo On Call, it is possible to establish an Internet connection via a car modem (P-SIM).

Connect to the internet via Bluetooth connected phone

Create an Internet connection via Bluetooth by sharing your mobile phone's Internet access and access several online services in your car.

Connect to the Internet via your mobile phone (WiFi)

Create an Internet connection via Wi-Fi by sharing your mobile phone's Internet access and access several online services in your car.

Using Android Auto

By connecting an Android telephone to your car you can, amongst other things, listen to music, make calls, get directions, as well as use certain apps.

Using Apple®CarPlay®

By connecting an iOS device to your car you can, amongst other things, listen to music, make calls, send and receive messages, as well as use selected apps. The functions can also be voice-controlled using Siri.

Share an Internet connection via a Wi-Fi hotspot

When your car is connected, it is possible to share your Internet connection so that other devices in the car can use it.

Smartphone Integration

With Smartphone Integration it is possible to connect your Android or Apple telephone to your Volvo.

Tips for using Apple® CarPlay®

Here you can find tips that may be helpful when you use CarPlay.

Tips for using Android Auto

Here you can find tips that may be helpful when you use Android Auto.

Tips for using a Bluetooth connection

If you find that the connection or functionality between your car and the Bluetooth device does not work as expected, the following tips may be of assistance.

Connect to the Internet via mobile phone (Bluetooth)

If your Volvo is equipped with Sensus Connect, it is possible to create an Internet connection via your mobile phone. For this to work, your mobile phone needs to be equipped with Bluetooth® and support tethering.

Connect to the Internet via mobile phone (Wi-Fi)

If your Volvo is equipped with Sensus Connect, it is possible to create an Internet connection via your mobile phone. For this to work, your mobile phone needs to have support for tethering.

Use a Wi-Fi connection

If your Volvo is equipped with Sensus Connect, you can set up an Internet connection via Wi-Fi from your mobile phone. This article describes what you need to connect your car to the Internet via your mobile phone's Wi-Fi.

Subscription

For cars with the Volvo On Call system, Volvo On Call is a subscription service. Your subscription includes emergency assistance and security services as well as app services. Cars equipped with Google built-in are supplied with a subscription to digital services, which provides access to connected functions in the Volvo Cars app, as well as additional services. The subscription is valid for 4 years.

Extending your subscription

For cars equipped with the Volvo On Call system, Volvo On Call is a subscription service. You can choose between different time periods when you extend or reactivate your Volvo On Call subscription.Cars equipped with Google built-in are supplied with a subscription to digital services, which provides access to connected functions in the Volvo Cars app, as well as additional services. The subscription is valid for 4 years.

PIN code

For cars with Volvo On Call, a PIN code is used to verify that a user is authorised to use Volvo On Call services in a certain car.A PIN code is not used for cars with Google built-in.

Availability of connected services

The car's systems that have contact with the Volvo Cars app are programmed to close when the car is not used for a long period.

Connected services abroad

This article describes how the car's connected services work when you are driving abroad.

Change of ownership with connected services

In the event of a change of ownership, there are some steps that need to be taken to unlink the previous owner and give the new owner the option to link the Volvo Cars app to the car.

Connectivity issues

A symbol visible in the top left corner of the centre display shows the car's connectivity status. If there is a problem, there are a few things you can try to restore the connectivity.

Apple CarPlay for EX30

The EX30 is prepared for Apple CarPlay, which is a wireless feature that lets you integrate an iPhone with your Volvo. Apple CarPlay gives you access to iPhone apps, such as navigation and music, and lets you make calls and receive messages.