Volvo Car Corporation, a Swedish legal entity with company registration number 556074-3089 with address Assar Gabrielssons Väg, SE-405 31, Gothenburg, Sweden, hereinafter referred to as “Volvo”, “we”, “our” and “us”, will as controller process your personal data as described below.
Purpose and legal basis for processing
You are invited to purchase Services online from us. “Service” means a service purchased from Volvo which can be ordered through the use of a Volvo ID, and which includes but is not limited to connected services (such as Volvo on Call subscriptions), apps and other software.
We process the personal data that you provide in connection with your purchase of Services, to be able to provide you with the purchase.
The purpose of our processing is to administer and monitor your purchase (from purchase to delivery) including any necessary contacts with authorities for official reporting, administration of your request for related Services, follow up on the delivery, and to communicate updates related to the Services that you have purchased. The legal basis for our processing of your personal data is that this processing is necessary for the performance of our contract with you.
We will anonymize the personal data you provide and process it for the purposes of statistics, research and development. The legal basis is that this processing is necessary for the purposes of our legitimate interest.
We collect data such as your contact details and if you are eligible for VAT exemption or not.
We may also collect your vehicles VIN-number and/or your Volvo ID to verify that you can purchase said Service.
Disclosure / Recipients of your personal data / Transfer
The data categories listed above are transferred to Volvo Cars and our affiliates and business partners.
VAT numbers are reported to the authorities according to local regulations.
In relation to our business partners located outside of the European Economic Area (EEA), we will transfer your personal data with the basis of the Standard Contractual Clauses adopted by the European Commission.
Termination of data collection
To terminate the collection of vehicle-recorded data described above, you as the owner of the vehicle need to contact our Customer Service, either by phone, email or via the form as described in the end. To find the contact information relevant to your market, please visit the link support.volvocars.com/contact.
We will retain your personal data up to 90 days after you have stopped using the Service you have purchased.
We will archive the data relating to the purchase up to 10 years in order to comply to Accounting and Financial Reporting Legislation.
Your rights and contact information
As an individual, you are entitled certain rights according to the General Data Protection Regulation. The rights that apply to this processing of vehicle data is:
Right of Access
You have the right to request a copy of the personal data that we store about you.
Right to rectification
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Right to data portability
You have the right to receive from us the personal data you have provided in a structured way.
Right to object to/restrict processing
In addition you have the right to object and stop our collection of the vehicle data and have the processing restricted in certain circumstances.
Right to lodge a complaint with a supervisory authority
If you believe that we are processing your personal data in violation of privacy laws and regulations you have the right to lodge a complaint with the supervisory authority. The supervisory authority in Sweden is Datainspektionen with address:
SE 104 20 Stockholm
If you would like to exercise your rights, please use our online form at: