Volvo On Call

Control your car with a touch of a button.

The help you need–now

Whether you’ve got a flat tire, have a breakdown, or get into an accident, we’re there to send assistance anywhere.

Roadside assistance

Push the Volvo On Call button or use your mobile app to speak to an operator, who can dispatch assistance to your GPS location.

Emergency support

Press the SOS button, located in the overhead console, whenever there’s an emergency to get help right away.

Automatic collision alert

When a collision is detected, your Volvo alerts a trained operator to contact the vehicle and send emergency service.

Theft alert

Volvo On Call is alerted if there is a suspicious entry into your car. If it’s stolen, we’ll use your car’s GPS to find or immobilize it.

Drive away in comfort

The Volvo On Call app lets you remotely control the climate in your car using just your smartphone. It’s one of life’s little everyday luxuries with a Volvo.

Parking heater

Use the app to pre-heat your engine or warm up the cabin of your diesel Volvo without using the engine. (Requires a factory fitted parking heater.)

Engine remote start

Start your car up to 15 minutes before you leave and remotely control your Volvo’s climate system. (Available for selected 2015 models.)

Plug-in hybrids

Get additional functionality for plug-in hybrid vehicles. Set the timer to cool or heat your car, see battery status, preset charging points, and more.

Concierge services

Sometimes we can all use a little help. Like finding a place to eat on the road or making a last-minute hotel or flight reservation. With our Concierge Services, you just press the On Call button and speak to one of our concierges anytime.         (Only available in China.)


Using the Volvo On Call app requires your car to be factory-equipped with Volvo On Call, model year 2012 and later. Depending on the model of your Volvo, there may be variations on the features available.

Our Innovation Brands

Everything we do is designed around people, so every innovation we make is designed to simplify and improve your life. We're especially proud of our advances in efficient power, connectivity and safety. We call our thinking in these areas: Drive-E, Sensus and IntelliSafe.