Volvo ID

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Volvo ID

Updated 11/25/2019

Volvo ID

Volvo ID is a personal ID that gives access to a wide range of personal Volvo services.

Volvo ID

Volvo ID is a personal login which consists of a username (e-mail address) and a password. Volvo ID is used when logging in to certain services from Volvo (read more below). To read more about how to create a Volvo ID, see Create and register a Volvo ID .

Note

The services available may vary over time and depend on equipment level and market.

Services available on volvocars.com and for Volvo On CallOnly applies to Volvo On Call markets. may vary depending on market.

Examples of services

Online services requiring Volvo ID are described below.

Cars equipped with Sensus Connect

  • Send to Car – The 'Send to Car' service allows you to send an address from an online map service directly to your Volvo. To use the function, you need the car's VIN or a Volvo ID. For more information, see Send to Car.

Note

The services available may vary over time and depend on equipment level and market.

Why have a Volvo ID?

A Volvo ID consists of a username and a password and it gives you access to Volvo's different services.

Note

When you change the username/password for a service (e.g. Volvo On CallOnly applies to Volvo On Call markets.) it will also be changed automatically for other services (e.g. when logging in to https://www.volvocars.com/).

Car model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC40, XC60, XC60 Twin Engine, V90 Twin Engine and S90 Twin Engine of model year 2018 onwards

V60, V60 Twin Engine and V60 Cross Country of model year 2019 onwards

S60 and S60 Twin Engine of model year 2020 onwards

The range of models may vary depending on market.


This article is applicable to

Car model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC40, XC60, XC60 Twin Engine, V90 Twin Engine and S90 Twin Engine of model year 2018 onwards

V60, V60 Twin Engine and V60 Cross Country of model year 2019 onwards

S60 and S60 Twin Engine of model year 2020 onwards

The range of models may vary depending on market.


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Volvo ID

Volvo ID is a personal ID that gives access to a wide range of Volvo services both online and in your car.

Create and register a Volvo ID

You have to create a Volvo ID and then register it to your car to be able to access all connected services. This article describes how to create and register a Volvo ID to your car.

Character wheel and keyboard

Use the character wheel or the centre console's keypad for typing in and selecting options when you are entering an email address or using the browser, for example.

Problems logging in with Volvo ID

This article describes common problems regarding the login with Volvo ID. For example, if you have forgotten your password or your Volvo ID username.

Create and register a Volvo ID

You have to create a Volvo ID which you then register to your car in order to be able to access all connected services. This article describes how to create and register a Volvo ID to your car.

Problems logging in with Volvo ID

This article describes problems that may arise when logging in with Volvo ID. For example, if you have forgotten your password or your Volvo ID username.