Access your car's connected services and remotely manage some of you car's functions through the Volvo Cars app.
There are different ways of connecting the Volvo Cars app to the car.
You need a Volvo ID to log in to the Volvo Cars/Volvo EX30 app. Create your Volvo ID via the app or via the Volvo website.
You can download, update and uninstall the Volvo Cars in-car app when the car is connected to the internet.
After you've created a Volvo ID account, it's good to add an additional contact detail to your account's personal details. This will allow you to recover your account if you lose access to the e-mail account or phone number you provided as your username when creating your Volvo ID. This also means that you won't need to create a new Volvo ID account and you'll be able to easily reset a forgotten password.
You can change your Volvo ID username or password via the Volvo Cars/Volvo EX30 app or via the Volvo website. To make these changes, you need to know your current login details. If you're having trouble signing in, read Issues related to Volvo ID instead.
Common issues related to Volvo ID, along with solutions, are described here.
To protect your Volvo ID account from unauthorized users, two-factor authentication is required when logging in to the Volvo Cars/Volvo EX30 app. When you log in, you'll receive a one-time pin code via the e-mail address or phone number associated with your Volvo ID. Enter this code to verify your identity and gain access to the app.
Volvo ID is a personal account that is used when you log in to the Volvo Cars/Volvo EX30 app. It consists of a username (phone number or e-mail address) and a password.
If the previous owner of your car has not removed their profiles and connected phones, a factory reset of the car is needed. You can do this yourself via the car's centre display or ask the previous owner to do it via the Volvo Cars/Volvo EX30 app.
Before selling your car, make sure to remove the car in the Volvo Cars app. When you do this, all related data will be deleted from both the app and the car. It will cause inconvenience for the next owner of the car if you uninstall the Volvo Cars app in your phone without removing the car in the app.