Volvo On Call
Keeping you and your car connected
The complete package
Volvo On Call is a subscription service that allows you to access a wide range of other useful services – from 24-hour roadside assistance to providing calm, expert advice in a crisis. While the Volvo On Call smartphone app helps you to stay in constant contact with your car and control selected functions remotely. But that’s not all Volvo On Call has to offer. One press of the On Call button connects you directly with the expert personnel who work at the Volvo On Call service centre – experts like Fredrik Jansson.
Fredrik has grabbed the opportunity to take his skills and knowledge to a new level with both hands. “I’ve been lucky enough to be involved with Volvo On call at a really exciting time. The service is really evolving. I’ve also had the opportunity to help develop new service instructions together with Volvo Cars. It’s already been quite a journey.”
Working as a team
“Well, the On Call button is mainly used for Volvo Roadside Assistance. This can be when a Driver has a flat tyre or has run out of petrol. When a driver presses the On Call button, they are connected directly to the Volvo On Call service centre.” Once the call arrives at the service centre, it is Fredrik’s job to arrange for assistance to be sent out to the customer’s car and to get them on the move again as soon as possible.
A call to remember
And what does Fredrik feel is the most important thing Volvo On Call gives to Volvo drivers? “It would be easy to say the functions that make every day easier, like being able to start the car’s heater in advance on a cold morning. But I believe the most important thing Volvo On Call can give you is support you didn’t know you had when you need it most. If you have an accident in the middle of nowhere and can’t call for help, Volvo On Call is there to ensure you get help. Because at the end of the day, what is more important than the safety of you and your loved ones?"
Volvo On Call app
Control your car remotely
Volvo On Call is our smartphone app with a host of clever solutions that allow you to control your car remotely. It’s simply our way of making everyday life a little less complicated.
Check your car
Access your car’s dashboard, plus get your door lock status, fuel level, maintenance warnings, and more.
Log your journey’s start/end positions, distance, duration, and fuel consumption, and then download the detailed data to Excel.
Find your car
See your car on a map and get directions, or ask it to honk and flash when you want to find it quicker.
Lock your car
Lock and unlock your car remotely. You can also check if the windows and doors are open or closed.