Recovery

Recovery of the car typically requires transporting it with a recovery vehicle. This is necessary if the car is immobilised and its functions cannot be restored where it is.

Contact an authorised Volvo workshop if you need to recover your car.1

The recommended recovery procedure depends on the conditions and state of the car. If the car is undamaged and has power, tow mode can be activated to pull the car onto a recovery vehicle's platform. If the car is damaged, it should be lifted onto the recovery vehicle's platform.

 Important

Wheels off the ground

Regardless of the car's condition, it must be transported with all wheels off the ground when recovered. Forced wheel rotation during transportation can severely damage the car.

Keep a safe distance

Do not allow anyone to stand directly behind the car as it is pulled onto the recovery vehicle.

  1. 1 For urgent recovery needs, you can also directly contact a recovery and roadside assistance service.