Having your car towed

Your car can be towed short distances. For this, tow mode must first be activated.

 Important

Before having your car towed

  • To avoid triggering the alarm inadvertently, you need to reduce your car's alarm sensitivity before towing it.
  • You can only access tow mode if the car has power. If the car can't be powered on, it will need a full recovery.
  • Be sure to read all information about having your car towed before you activate tow mode.
  • You should only tow your car short distances, such as to the side of the road or onto a recovery vehicle. Towing your car longer distances can damage the car by causing the battery to charge incorrectly.

To tow your car you must first activate tow mode, which involves attaching the towing eye and the winch wire. Make sure that you have all the necessary equipment ready.

Activate tow mode.
Tow mode activation confirmation appears in the display, if it is still functioning.
Tow your car onto a recovery vehicle or to a safe place, such as the side of the road.
When the car is in the necessary place, engage the parking brake.
Tow mode deactivates.
If necessary, remove the towing eye and winch wire.

 Important

Always use a recovery vehicle to transport the car whenever it cannot be driven. Forced wheel rotation during transportation can severely damage your car. Make sure the car is only transported by a recovery vehicle such as a flatbed, so that the car's wheels do not touch the ground while being transported.