Frequently asked questions about Charging - Electric cars

Updated 9/6/2022

In the following article, you can read about the frequently asked questions of charging.

Charge the car via a charging station at home or via a public charging station:

Start charging:

  • When charging has started, the LED lamp in the charging input socket flashes green.

End charging:

  • Charging must be ended before unplugging the charging cable from the car's charging input socket. If charging is not ended before the charging cable is disconnected, this may lead to damage to the charging cable or to the system.

Fast charge the car via a charging station at home or via a public charging station:

Start fast charging:

  • When charging has started, the LED lamp in the charging input socket flashes with a green glow. The driver display and the centre display show the remaining estimated charging time or whether charging is not working as intended.

Unlocking the car during fast charging:

  • Fast charging will not normally be interrupted if the car is unlocked. If fast charging is interrupted, it is not resumed automatically as the charging station requires charging to be reauthorized via the user interface. The charging cable will not lock automatically into place if fast charging is interrupted. To restart interrupted fast charging, unplug the charging cable from the car's charging input socket, plug it in again, and follow the instructions in the charging station's user interface.

End fast charging:

  • Never try to unplug the charging cable from the car while charging is in progress. Always end charging first by pressing the button next to the charging input socket or via the button in the centre display. Then disconnect the charging cable when the lock in the car's charging input socket has been automatically unlocked.

In the event of problems releasing the charging handle:

If the charging cable is left in the charging input socket for a while after charging has finished, the charging cable is automatically locked in again. Therefore, first try to end the charging again. If the charging handle still does not release automatically, proceed as follows:

  1. Make sure that the key is within range and that the car is unlocked.
  2. Switch off the power supply to the charging station in a safe manner. During charging via a charging station, contact the customer service for the charging station for assistance to end charging.
  3. Carefully wiggle the charging handle.
  4. Lock and unlock the car.
  5. Lock the car and wait until the LED lamp at the car's charging input socket extinguishes. This can take up to 7 minutes. Then unlock the car.

If the problem persists, contact your Volvo dealer.

Charging input socket LED signals:

SignalsDescription
White constantGuiding light
Yellow constantStand by. The charging cable is fitted into the charging input socket but charging has not started yet. The yellow light is shown for instance if the charging cable has been unlocked from the charging input socket.
Yellow flashingThe Release Switch Recharge Module (RSRM) button is pressed and the authorization check is ongoing.
Green flashingCharging ongoing. Slow flashing indicates that the battery is close to getting fully charged.
Green constantCharging is completed. The green light gets off after a while.
Red constantA fault detected in the charging system and no charging is permitted.
Red flashingAuthorization check failure.
Blue constantA timer-based charging is activated in the Volvo Cars application.

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