Service 2.0

A service for you. And your car.

Welcome to Volvo Service 2.0. Servicing that focuses on you and your car.

A service for you. And your car.

When you have your car serviced at a Volvo dealership, we make a pledge to you. It's called the Service 2.0 – and it guarantees an unbeatable combination of quality, reassurance and expertise.

Personal service contact

With Volvo Service 2.0 you always have your own personal service contact, who is specially trained by Volvo and who can answer your questions. Your personal service contact stands by to book an appointment for service for you or to order other work, such as tyre changes or car care.

Genuine service

Regularly servicing at your authorised Volvo workshop is the best way to ensure trouble-free motoring. It is the only workshop guaranteed to offer you the unique combination of Volvo Genuine Parts, Volvo-unique methods and the expertise of specially trained Volvo technicians.

Free software upgrade

At Volvo, we’re constantly developing and improving the software for our cars. This means that your Volvo can get a little better at every servicing, since free software updates are always included. Examples of functions that can be optimised include air conditioning, engine and driver information.

Volvo Assistance

In conjunction with the Volvo Genuine Service, we’ll provide Volvo Assistance for one year at no extra charge. Volvo Assistance means that in case of breakdown, you can get help around the clock. Whether it’s fixing a flat tyre or compensation for accommodation costs while the car is being repaired.

Peace of mind

You just relax. We take care of everything. Our expert technicians will give your car a full health check including a free software upgrade to ensure that it's performing at its best. Also, we'll provide you with alternative transportation and a car wash.

Health check

We connect your Volvo to our computerized diagnostics system to check that all safety systems function correctly. As part of the health check, we also check the status of the battery.

Alternative transportation

You shouldn’t need to be without a car when yours is in for service. This is why we make it easy for you by always offering alternative transport solutions. Book via your personal service contact. 

Car Wash

It’s always nice with a spotlessly clean and newly-washed car, and therefore we will wash your Volvo for you every time you have it in for service at our workshop. With Service 2.0, your car is not only serviced and checked on the inside, it’s also clean and cared for on the outside.