Your selected dealer will order your product(s) from the central unit, if not already in stock at the dealership. You will also receive an email confirmation, details of the order and contact information for your selected dealer. Once the dealer has taken delivery of your order, he or she will contact you for payment and arrange collection of your product(s).
Simply pay at your selected dealer when collecting your order.
Your product will be delivered at the dealer you have selected.
Contact a dealer or Customer Support for more information (use the link “Contact” on the website).
You will receive an email when your product(s) is available at the dealership.
Please contact Customer Support (use the link “Contact” on the website).
No, the price presented on the website is the total price for your order. However, if you want to add optional installation by dealer, please contact your dealer for more information.
Volvo Cars strives to implement appropriate technical and organizational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data.
If you want to cancel your order, you need to contact your selected dealer with the order reference number for cancellation.
If you wish to return the product bought online please contact our Customer Support for further guidance. You have up to 2 weeks from the date when the product was delivered to you to return the item.
If you didn’t find an answer to your questions, you are welcome to contact us at Customer Support (use the link “Contact” on the website) or contact a dealer for more information.