Disconnecting the link between the Volvo Cars app* and the car
Before the Volvo Cars app is uninstalled, you must ensure that the link between the app and the car is disconnected or that ownership of your car has been terminated in the correct way in the app. If the Volvo Cars app is simply deleted, problems may arise when connecting to the car in the future.
Terminate ownership in the Volvo Cars app
If you sell your car, ownership and the link between the Volvo Cars app and the car must be terminated via the administrator's account in the app. If you do not have access to the app, contact your Volvo dealer and explain that you want to sell your car.
To terminate ownership and remove the link:
Go to Connected cars in the tab.
Select the relevant car.
Press I no longer own this Volvo and follow the instructions in the app.
User history and other user accounts will be deleted once you have terminated the ownership. In addition, an automatic factory reset of the car takes place, so that profiles, user data, linked keys and personal settings, etc., are removed.
Volvo ID is personal and therefore does not need to be changed or deleted if the car is sold.
Contact your Volvo dealer if you want to delete your contact details from the dealer's system.
Disconnecting the link between the connected phone and the car
The link between a connected phone and the car can be disconnected either from the Volvo Cars app or from the car's centre display. Users with administrator privileges can view and disconnect all phones connected to the car. Other users can only view and disconnect their own phone.
Via the Volvo Cars app
Go to Connected cars in the tab.
Select the relevant car.
Press Disconnect next to the unit you want to decouple and follow the instructions in the app.
Via the centre display
Go to .
Select Profiles.
Select Volvo Cars app devices.
Tap on the phone you wish to disconnect and select Unpair this phone.