Volvo ID

Problems logging in with Volvo ID

Personal Volvo ID

Character wheel and keyboard

Volvo ID

Problems logging in with Volvo ID

Volvo ID

Updated 3/5/2020

Volvo ID

Volvo ID is a personal ID that gives access to a wide range of Volvo services both online and in your car.

The article applies to the V40, V70, XC70 and S80 from and including model year 2015 up to and including 2019; as well as the S60, V60 and XC60 from and including model year 2014 up to and including 2018.

Volvo ID

The services available may vary over time and vary depending on equipment level and market.

Volvo ID is a personal login which consists of a username (e-mail address) and a password. Volvo ID is used when logging in to a series of connected services from Volvo, see information below. For information on how to set up a Volvo ID, see Create and register a Volvo ID .

Examples of services

Online services requiring Volvo ID are described below.

Cars equipped with Sensus Connect

Note

From and including February 2020, it is no longer possible to send map destinations from websites to the car.

    Note

    If there is a problem with the "Book service and repair" feature, contact your Volvo dealer.

    Note

    The services available may vary over time and depend on equipment level and market.

    Services available on volvocars.com and for Volvo On CallOnly applies to Volvo On Call markets. may vary depending on market.

    Why have a Volvo ID?

    A Volvo ID consists of a username and a password and it gives you access to Volvo's different services.

    Note

    When you change the username/password for a service (e.g. Volvo On CallOnly applies to Volvo On Call markets.) it will also be changed automatically for other services that require a Volvo ID.

    Car model/model year

    V40, V70, XC70 and S80 from and including model year 2015 to and including 2019.Applicable to cars fitted with Sensus Connect.

    S60, V60 and XC60 from and including model year 2014 to and including 2018.Applicable to cars fitted with Sensus Connect.

    The range of models, systems and services may vary depending on market.

    For car models from and including model year 2020, see on-line manual for the model concerned.


    This article is applicable to


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    Volvo On Call Change of ownership

    Create and register a Volvo ID

    Create and register a Volvo ID