Volvo On Call

Control your car with a touch of a button.

Making your everyday life a little less complicated

Volvo On Call offers useful controls of your Volvo and enables emergency assistance wherever you are. Volvo On Call is also your entry point to a growing range of services that will make your life a little bit easier.

Lock Unlock

No more wondering if you remembered to lock your car. Lock or unlock your Volvo whenever, wherever you are.

Climate Control

You decide wether you want your car warmed up in winter or cooled down in the summer with remote start and parking climate functions.

Send Destination

Send your destination to your car's navigation system before you leave.

Driving Journal

Perfect for keeping a detailed record of your trips. Can be exported in Excel or .CSV format.

Emergency assistance

If you and your Volvo ever need roadside assistance, Volvo On Call will be there to support - even if you cannot call for help - no matter where you are

Roadside assistance

Push the Volvo On Call button or use your mobile app to speak to an operator, who can dispatch assistance to your GPS location.

Emergency support

Press the SOS button, located in the overhead console, whenever there’s an emergency to get help right away.

Automatic collision alert

When a collision is detected, your Volvo alerts a trained operator to contact the vehicle and send emergency service.

Theft alert

Volvo On Call is alerted if there is a suspicious entry into your car. If it’s stolen, we’ll use your car’s GPS to find or immobilize it.

The help you need. Now

Whether you’ve got a flat tyre, have a breakdown, or get into an accident, we’re there to send assistance anywhere, anytime.

Renew your subscription

The Volvo On call subscription supplied from new is for an initial period of 3 years. If you would like to continue using Volvo On Call you will need to renew your subscription, you can do this for either 1 or 2 years. We recommend this is undertaken before it expires as this can be administered easily through our online renewal option or the On Call App.

If the subscription has expired then additional work is needed which has to be done by an approved Volvo retailer. This may result in additional costs.

To renew your subscription online please visit: Volvo On Call Subscription

You will need your VIN to be able to do this. More about your VIN can be found here.

Renewal of the subscription can also be administered via the Volvo On Call App. In this case, you will not be required to enter your VIN.

If you renew using the Volvo On Call App your VIN is already pre populated.

The cost to renew / extend your subscription is:
1 Year Subscription £34.90 incl VAT
2 Year Subscription £59.90 incl VAT

If you have any problems or questions then please contact your local Volvo retailer who should be able to provide assistance.


Using the Volvo On Call app requires your car to be factory-equipped with Volvo On Call, model year 2012 and later. Depending on the model of your Volvo, there may be variations on the features available.


If you need help getting started with Volvo On Call, setting up your app account, or any other issue, you can visit our support section and find the answers you need.

Volvo Cars Support

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