Your Data

It’s important that you understand how we may use your personal data and the options that you have regarding its use. The full details are contained within the Using My Information Booklet below. Here you can read the data protection statement, an explanation of fraud prevention and credit reference agencies, and a description of your personal data rights.


Download Booklet    Download Booklet - Contract Hire

How We Use Your Personal Data

Purchase Plan and Personal Contract Purchase

Use of Your Information:

We have a number of documents that explain exactly how we use, store and share your information:

Fair Processing Notice / Data Protection Statement

Next of kin data protection statement

Authorised third party data protection statement


How We Use Your Personal Data

Contract Hire

Use of Your Information

We have a number of documents that explain exactly how we use, store and share your information.

Fair Processing Notice / Data Protection Statement

Next of kin data protection statement

Authorised third party data protection statement 
You may wish to ask us what information we hold about you. You can do this by making a “Subject access request”. The formal access request arrangements are not designed to deal with general queries that you may have about your account. If, for example, you want to find out some specific information about your account, you should contact our Customer Service Team. We aim to provide you with the information you require without you having to complete one of the forms below.
Subject Access Request

If you want to make a subject access request, you can download details of how to go about this including a form to help you using the button below:

Alternatively your Subject Access request form can be sent to: sar.requests@vcfsuk.co.uk

Subject Access Request: Contract Hire

If you want to make a subject access request, you can download details of how to go about this including a form to help you using the button below:

Data Portability Request: Contract Hire

We can also provide you with the information in a machine readable format for you to pass onto whoever you would like. You can download details of how to go about this including a form to help you using the button below:

Data Portability Request

We can also provide you with the information in a machine readable format for you to pass onto whoever you would like. You can download details of how to go about this including a form to help you using the button below:

Alternatively your Data Portability request form can be sent to: CustomerServices@vcfsuk.co.uk

Volvo Car Offers

Volvo Car Financial Services UK Limited

Co. No. 12718441

Scandinavia House, Norreys Drive,

Maidenhead, SL6 4FL.
 

Volvo Car Financial Services UK Limited authorised and regulated by the Financial Conduct Authority, 933949

© 2021 Volvo Car Financial Services UK Limited. All rights reserved.

 

Your Data           FAQs         Legal notice          Privacy notice