ServiceWhen you have your car serviced at a Volvo dealership, we make a pledge to you. It's called the Volvo Service Promise - and it guarantees an unbeatable combination of quality, reassurance and expertise. First, your personal service advisor will deal with any of your questions and make sure you get to where you need to go. Our expert technicians will then give your car a full health check including a free software upgrade to ensure that it's performing at its best. Finally, we'll provide you with 12 months' complimentary Volvo Roadside Assistance and a car wash.
Volvo Service Plans are designed to spread servicing costs on an interest free monthly basis and are designed with you and your driving needs in mind. It’s an easy and smart way to handle the cost of servicing and Plans are available for cars up to 4 years of age.
Whether you have just purchased your Volvo or owned it for some time, the Volvo Service Plan will fix the prices of parts, labour and oil for up to six years, guaranteeing your car is serviced by Volvo-trained Technicians at any of our authorised Volvo Dealers and Service Centres. You will also automatically benefit from the Volvo Service Promise which includes free 12 months Volvo Assistance and if applicable a free software download.
Depending on the age of your car, Plans can be taken out for 2, 3, 4, 5 and 6 years and each plan provides you with the required number of services dependant on your mileage profile and the specification of your Volvo. Therefore whether you are a low or high mileage customer there is a service plan designed around you.
Chaplane - Volvo Approved Bodyshop
At Lookers Volvo Colchester we use Chaplane, an approved Volvo repairer who only use genuine parts and approved paint on your vehicle.
Find out more about Chaplane here.
Volvo Service Promise
A service for you and your car
When you have your car serviced with us, you receive our Volvo Service Promise, which is made up of eight key benefits:
- Personal Service Contact
- Alternative Transport
- Health Check
- Car wash
- Free software update
- 12 months free Volvo Assistance
- Genuine Service
- Price Promise
This 40-minute inspection will make sure your Volvo continues to deliver the highest standards of safety for you and your passengers.
Our Volvo trained technicians inspect all the mechanical elements of your car and connect your car to our diagnostic system - to check the parts you can see and the ones you can't. We'll also be able to let you know about any software upgrades available for your model direct from the Volvo factory in Sweden.
Your Vehicle will also be returned washed and vacuumed free of charge. For that extra peace of mind, book your health check today.