Careers

Working at Mill Volvo

Working at Mill is all about bringing the Volvo promise to life. Volvo's corporate culture is characterised by energy in every situation, passion for success and respect for the individual. Based on these values and convictions the aim is to thoroughly integrate total quality in all that Volvo does. The basic principles governing the way of working are participation, involvement, customer focus, continuous improvement & constant feedback. The major challenge is to continue the process of setting the company apart from the competition so as to retain our existing customers and attract new ones in ever larger numbers.

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Part Time Receptionist/Telephonist

We have a great opportunity for a Telephonist to join our Mil Volvo Knaresborough dealerhsip on part time basis.

The main purpose of this role is to provide efficient & friendly customer service as the first point of contact for all our customers & visitors.


Key Tasks:
• Operating a computerised switchboard
• Processing all incoming calls
• Handling enquiries coming in to the dealership
• Receiving all visitors to reception
• To be responsible for all incoming and outgoing post
• General administrative/ ad hoc duties

Essential skills required for this position include:
•Strong IT skills & attention to detail
•Excellent communication and customer service skills
•Team spirited approach and willingness to deal with whatever is required
•Flexibility towards working hours to ensure cover as necessary
•Must be well presented, highly organised & helpful

To apply, please email your CV & Covering Letter to marktranmer@millnortheast.co.uk

Service Technician

We have an opportunity to join our Sunderland team as a Volvo Service Technician.

The main aim of this role is to accurately, skilfully & efficiently undertake the repair & servicing of Motor Vehicles. Whilst detecting & diagnosing any additional faults for further repair ensuring all work is completed safely & to the customer’s complete satisfaction. The successful candidate will have a strong technical background, preferably with Qualified Technician Status, although manufacturer specific training will be provided. Strong administration skills & a customer facing aptitude are essential. Applicants must have a flexible approach to work & a full understanding of customer satisfaction. Minimum IMI or City & Guilds Level 2 in light vehicle repairs & maintenance & a Full Clean UK Driving License.

The role is full time working Monday to Friday with odd Saturday half shift. To apply for this role, please email your CV to paultrainor@millnortheast.co.uk