Volvo Car UK Ltd.

Customer Relations

If you can’t find an answer to your questions,
please don’t hesitate to contact us.

Contact Us

Please note, if you are not based here in the UK, you should contact the Volvo team for your market (

Received a notification letter from us?

VCUK Customer Relations Scandinavia House, Norreys Drive, Maidenhead, SL6 4FL

Opening Hours

Monday to Friday, 8.30am to 5.30pm

Our Retailers

Most queries about your car will need to be discussed with your local Volvo Retailer.


01628 422522

Customer Relations

News & Updates

Theft of cars with a keyless entry system can affect any make or model of car with this feature, and is extremely rare. Volvo Cars uses industry standard technology with its keyless systems and applies advanced encryptions to limit any remaining risks.

Motor Ombudsman

We pride ourselves in customer care and will aim to do whatever is reasonably possible to resolve an issue. Our Customer Relations Team can be contacted on through our Contact Us page. If unhappy with our service, we abide by the Motor Industry New Car Code of Practice which can be found on The Motor Ombudsman Website at

The Motor Ombudsman will offer free impartial information and if appropriate an alternative dispute resolution process in the event that you are not satisfied with the outcome of a concern.

For further information you can visit The Motor Ombudsman website at

Motor Codes

Useful contact details for our partners


What is Life Paint?

Life Paint is a reflective safety spray. Invisible by daylight, yet astonishingly light-reflective in the dark. Designed to react to a car’s headlights, the spray reflects light in the same direction as the light source – shining brightly and alerting drivers to your presence.

More information on Lifepaint

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