We’re sorry that your Volvo XC60 is subject to a recall regarding the tailgate struts (reference R89910). We do take such matters very seriously and are working hard here, and in conjunction with the relevant authorities, to make this right. We appreciate your patience whilst we secure the necessary parts to complete the repairs. Rest assured that your local Volvo retailer will be in touch as soon as we are able to get your vehicle booked in.

In the meantime, if you have any concerns regarding the operation of your tailgate, please call your retailer for advice. You can find contact details for your nearest Volvo retailer here

If you have not been contacted regarding recall R89910 but would like to check for any outstanding recalls against your vehicle, please click here

If you’d still like to talk to a member of our Customer Relations team, please follow this link to view our contact details. We will answer your contact as quickly as possible however due to high contact volumes, there may be a delay and we ask you to please bear with us.


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