Fill in and send a booking request

Fill in and send a booking request

The "Book service and repair" service allows you to manage service, repair and appointment information directly in your Internet-connected car.

Book service or repair

Applies to certain markets.

Fill in a booking request in the car when so required or when a message indicating that the car needs a service or repair is shown in the driver display and at the top in the centre display's status field. For more information about how you fill in and send a booking request, see the instructions below.

Filling in and sending a booking request

Before you start using the service, see the following information Book service and repair service.

P5-1507 ICON_APP_SCREEN_CAR_INFO

Open the Car Status app from app view in the centre display.

Tap on the tab Appointments.

Press the Request appointment button.

Make sure that the correct Volvo ID is filled in.

Make sure that the required Workshop is filled in.

Fill in the information for the workshop in the field for Tap to write information to the workshop, e.g. if there is anything you would like done during the workshop visit or any other important information to your workshop.

Press the Send appointment request button.

You will receive a booking proposal to your car within two daysThe time for this may vary depending on market..

When a booking request is sent from the car to the workshop, car information is also sent. This information makes it easier for the workshop to plan. For more information about vehicle data, see Send car information.

The services available may vary over time and depend on equipment level and market.

Services available on volvocars.com and for Volvo On CallOnly applies to Volvo On Call markets. may vary depending on market.

Car model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC40, XC60, XC60 Twin Engine, V90 Twin Engine and S90 Twin Engine of model year 2018 onwards

V60, V60 Twin Engine and V60 Cross Country of model year 2019 onwards

The range of models may vary depending on market.

This article is applicable to

Car model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC40, XC60, XC60 Twin Engine, V90 Twin Engine and S90 Twin Engine of model year 2018 onwards

V60, V60 Twin Engine and V60 Cross Country of model year 2019 onwards

The range of models may vary depending on market.

Listed under topics

Maintenance & Service

Related information

Book service and repair service See information about the workshop and future workshop visits Send car information Replying to a booking proposal

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