Book service and repair

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See information about the workshop and future workshop visits

The "Book service and repair" service allows you to see information about your workshop and your future workshop visits directly from your Internet-connected car.

Fill in and send a booking request

The "Book service and repair" service allows you to manage service, repair and appointment information directly in your Internet-connected car.

Book service and repair service

The "Book service and repair" service allows you to manage service, repair and appointment information directly from your Internet-connected car. This article describes the service, as well as what you need to do before you can start to book service and repair from your car.

Book service and repair service

The "Book service and repair" service allows you to manage service, repair and booking information directly in your Internet-connected car.

Use the Book service and repair service

The "Book service and repair" service allows you to manage service, repair and appointment information directly in your Internet-connected car.

Common problems with the Book service and repair service

A number of error messages may be shown when using the "Book service and repair" service from the car. This article describes problems which may occur and what error messages may then be shown.

Send car information

The ”Book service and repair” service allows you to send vehicle data to your workshop directly from your online connected car. Car data allows the workshop to plan for your visit.

Replying to a booking proposal

Via the car's centre display, you can easily choose to accept, reject or ask for a new time at the workshop from where you receive a booking proposal.

Data transfer between car and workshop via Wi-Fi

Updated 1/21/2020

Data transfer between car and workshop via Wi-Fi

Volvo's workshops use a specific Wi-Fi network for data transfer that your car can connect to during a visit. By transferring diagnostic information and software, amongst other things, via the network, the visits can be simplified and streamlined.

Data transfer between car and workshop via Wi-Fi

At a workshop visit a technician may wish to connect your car to the workshop's network via Wi-Fi to perform fault-tracing and install software.

Manual connection to the workshop

Connection to the network is normally handled by a service technician. The technician can connect your car to the workshop's network by pressing three times on the remote control key's lock button. It is therefore important to take the remote control key with buttons with you when you visit a workshop.

Important

Take the remote control key with buttons with you for workshop visits.

Using this method to connect to a Wi-Fi network is only possible when connecting to a specific workshop network. It is not possible to reach other Wi-Fi networks in this way.

When the car is connected to the Wi-Fi network, the symbol appears in the centre display.

Warning

The car must not be driven when it is connected to the workshop's network and system.

Standard function from May 2017

From and including week 17, 2017, the models affected are manufactured with the function pre-installed. For cars from the models affected that are manufactured before this date, there is the option to update the car's software at an authorised workshop in order to have access to the function. For more information on which car models are affected, see the section "This article is applicable to".

Car model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC40, XC60, XC60 Twin Engine, V90 Twin Engine and S90 Twin Engine of model year 2018 onwards

V60, V60 Twin Engine and V60 Cross Country of model year 2019 onwards

S60 and S60 Twin Engine of model year 2020 onwards

The range of models may vary depending on market.


This article is applicable to

Car model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC40, XC60, XC60 Twin Engine, V90 Twin Engine and S90 Twin Engine of model year 2018 onwards

V60, V60 Twin Engine and V60 Cross Country of model year 2019 onwards

S60 and S60 Twin Engine of model year 2020 onwards

The range of models may vary depending on market.


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