Book service and repair

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See information about the workshop and future workshop visits

The "Book service and repair" service allows you to see information about your workshop and your future workshop visits directly from your Internet-connected car.

Fill in and send a booking request

The "Book service and repair" service allows you to manage service, repair and appointment information directly in your Internet-connected car.

Book service and repair service

The "Book service and repair" service allows you to manage service, repair and appointment information directly from your Internet-connected car. This article describes the service, as well as what you need to do before you can start to book service and repair from your car.

Book service and repair service

The "Book service and repair" service allows you to manage service, repair and booking information directly in your Internet-connected car.

Use the Book service and repair service

The "Book service and repair" service allows you to manage service, repair and appointment information directly in your Internet-connected car.

Common problems with the Book service and repair service

A number of error messages may be shown when using the "Book service and repair" service from the car. This article describes problems which may occur and what error messages may then be shown.

Send car information

The ”Book service and repair” service allows you to send vehicle data to your workshop directly from your online connected car. Car data allows the workshop to plan for your visit.

Replying to a booking proposal

Updated 11/25/2019

Replying to a booking proposal

Via the car's centre display, you can easily choose to accept, reject or ask for a new time at the workshop from where you receive a booking proposal.

After the booking request has been sent

After you have sent a booking request, the car will automatically search for a booking proposal from your workshop. The car downloads the booking proposal via your Internet connection when a booking proposal is available. If the car cannot find a booking proposal within 48 hours then it will advise you. In which case, please check the car's Internet connection.

Accept booking proposal

When the car has received a booking proposal, a message is shown at the top in the centre display's status field. To reply to the booking proposal, see the instructions below.

Press the message.

If the suggested booking suits you, press the Accept button. Otherwise, press either the Send new proposal or the Decline button. You can also phone your workshop directly from the car.

When a booking proposal has been accepted, your response and vehicle data are sent to the workshop via your Internet connection. This information makes it easier for the workshop to plan. For more information about vehicle data, see Send car information.

Car model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC40, XC60, XC60 Twin Engine, V90 Twin Engine and S90 Twin Engine of model year 2018 onwards

V60, V60 Twin Engine and V60 Cross Country of model year 2019 onwards

S60 and S60 Twin Engine of model year 2020 onwards

The range of models may vary depending on market.


This article is applicable to

Car model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC40, XC60, XC60 Twin Engine, V90 Twin Engine and S90 Twin Engine of model year 2018 onwards

V60, V60 Twin Engine and V60 Cross Country of model year 2019 onwards

S60 and S60 Twin Engine of model year 2020 onwards

The range of models may vary depending on market.


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Data transfer between car and workshop via Wi-Fi

Volvo's workshops use a specific Wi-Fi network for data transfer that your car can connect to during a visit. By transferring diagnostic information and software, amongst other things, via the network, the visits can be simplified and streamlined.